{ "schema_version": 1, "generated": "2026-06-11", "disclaimer": "Policies change. Every figure carries its own source URL and verification date. Verify with the airline before travel.", "airlines": [ { "id": "american", "name": "American Airlines", "iata": "AA", "region": "United States", "seat_width": { "summary": "American publishes per-aircraft seat specs on its 'Planes' page; Main Cabin (economy) widths range from about 16.2 to 18.7 inches depending on aircraft type, cabin version and seat position.", "by_aircraft": [ { "aircraft": "Airbus A319", "cabin": "economy", "width_in": "17.2-18.7", "source": { "url": "https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A320", "cabin": "economy", "width_in": "16.5-18", "source": { "url": "https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A321", "cabin": "economy", "width_in": "16.3-18.7", "source": { "url": "https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A321neo", "cabin": "economy", "width_in": "16.3-18.7", "source": { "url": "https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737-800", "cabin": "economy", "width_in": "16.6-17.8", "source": { "url": "https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737 MAX 8", "cabin": "economy", "width_in": "16.6-17.8", "source": { "url": "https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 777-300ER", "cabin": "economy", "width_in": "16.2-18.1", "source": { "url": "https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 787-9", "cabin": "economy", "width_in": "16.5-17.6", "source": { "url": "https://www.aa.com/i18n/travel-info/experience/planes/planes.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } } ], "notes": "All widths read from AA's own 'Planes' page spec tables on 2026-06-11. AA lists multiple cabin versions per type; ranges above span the versions shown (e.g. A319 Version 1: 17.3-18\", Version 2: 17.3-17.7\", Version 3: 17.2-18.7\"). Also published but not listed above to stay within row limit: 777-200 Main Cabin 17.1-18.1\", 787-8 Main Cabin 16.2-18.1\", 787-9 Version 1 17.2\", A321 Transcon 17.3-17.7\", CRJ700 16.8-17.3\", CRJ900 16.6-17.3\", E145 17\", E175 (regional). aa.com cannot be read automatically, so the data was read by hand from the live aa.com page." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked aa.com Special Assistance page (https://www.aa.com/i18n/travel-info/special-assistance/special-assistance.jsp), the Planes spec page, FAQs, and web searches for any AA-published seatbelt length on 2026-06-11; AA does not publish seatbelt length anywhere found. Third-party extender vendors give generic industry ranges (~39-51 in) but nothing AA-specific or official, so no number is recorded." }, "extender": { "available": true, "how_to_request": "Request a seat belt extension from a flight attendant or gate agent if needed.", "personal_extenders_allowed": false, "restrictions": [ "Only seat belt extensions provided by American Airlines can be used (personal/third-party extenders are not permitted).", "No exit-row-specific extender restriction is stated on AA's consumer special-assistance page (unverified elsewhere)." ], "source": { "url": "https://www.aa.com/i18n/travel-info/special-assistance/special-assistance.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Exact wording read on aa.com 2026-06-11: 'Request a seat belt extension from a flight attendant or gate agent if needed. Only seat belt extensions provided by American Airlines can be used.' AA's page does not mention exit rows or inflatable/airbag seatbelts in connection with extenders." }, "customer_of_size": { "policy_name": "Extra space during travel (AA does not use a branded 'customer of size' name on its consumer site)", "summary": "If you need more than one seat to travel comfortably and safely, AA requires you to book an additional seat by calling Reservations and to state your seating needs when booking. Reservations will provide 2 adjacent seats at the same fare. You may instead be offered a higher class of service with more space, paying the fare difference. If you didn't book an extra seat in advance, an airport agent can check whether 2 adjacent seats are available; if AA cannot accommodate you on your original flight, you can buy seats on a different flight at the same price as your original seats.", "second_seat_required_when": "When the customer needs more than one seat to travel comfortably and safely ('If you need more than one seat to travel comfortably and safely, you must book an additional seat by calling Reservations'). AA publishes no armrest or seatbelt-extender test on its consumer page.", "purchase_process": "Call AA Reservations in advance and state seating needs at booking; Reservations books 2 adjacent seats at the same fare. Day-of-travel fallback: ask an airport agent to check if 2 adjacent seats are available; if not accommodated on the original flight, seats on a different flight are sold at the same price as the original seats.", "refund_conditions": "Not published on AA's consumer pages. AA does not state any condition under which the extra seat is refunded (e.g. no Southwest-style refund policy was found).", "source": { "url": "https://www.aa.com/i18n/travel-info/special-assistance/special-assistance.jsp", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "AA also maintains a travel-agency 'Extra Seat Procedures' page (https://saleslink.aa.com/en-US/resources/html/extra-seat.html) which, per search-result excerpts, prices the extra seat at 100% of the applicable adult fare incl. taxes/fees minus PFCs; that page could not be opened on 2026-06-11, so its contents could not be read and are NOT recorded as verified facts." }, "gaps": [ "Extra-seat refund conditions: not published on aa.com consumer pages; the extra-seat page on AA's travel-agency site (saleslink.aa.com) could not be opened, so fare and refund details there could not be verified.", "Seatbelt length: not published by AA anywhere found.", "Whether AA restricts seatbelt-extender users from exit rows: not stated on AA's consumer pages; could not verify either way.", "777-200 and 787-8 widths were verified but omitted from by_aircraft to respect the 8-row limit (see the seat width notes for values)." ], "outreach": { "items": [ { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard economy seatbelt length on American aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "refund", "topic": "Extra-seat refunds", "question": "When a customer buys a second seat under the extra-space policy, under what conditions (if any) is it refunded after travel?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "exit-row", "topic": "Extender restrictions", "question": "May a customer using a seatbelt extender be seated in an exit row?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "delta", "name": "Delta Air Lines", "iata": "DL", "region": "United States", "seat_width": { "summary": "Delta publishes per-aircraft seat specs on its aircraft pages; Main Cabin (economy) width is 17.3 inches on Boeing narrowbodies and 17.4-18.6 inches on Airbus types, and Delta's accessibility page describes the 'standard Economy Seat' as 17.2 inches wide with 31-32 inches of legroom.", "by_aircraft": [ { "aircraft": "Airbus A220-300", "cabin": "economy", "width_in": "18.6", "source": { "url": "https://www.delta.com/us/en/aircraft/airbus/a220-300", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A320", "cabin": "economy", "width_in": "18", "source": { "url": "https://www.delta.com/us/en/aircraft/airbus/a320", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A321-200", "cabin": "economy", "width_in": "18", "source": { "url": "https://www.delta.com/us/en/aircraft/airbus/a321", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737-800", "cabin": "economy", "width_in": "17.3", "source": { "url": "https://www.delta.com/us/en/aircraft/boeing/737-800", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737-900ER", "cabin": "economy", "width_in": "17.3", "source": { "url": "https://www.delta.com/us/en/aircraft/boeing/737-900er", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 757-200", "cabin": "economy", "width_in": "17.3", "source": { "url": "https://www.delta.com/us/en/aircraft/boeing/757-200", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A330-900neo", "cabin": "economy", "width_in": "18", "source": { "url": "https://www.delta.com/us/en/aircraft/airbus/a330-900", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A350-900", "cabin": "economy", "width_in": "17.4", "source": { "url": "https://www.delta.com/us/en/aircraft/airbus/a350", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } } ], "notes": "All widths read on delta.com aircraft pages 2026-06-11. Minor internal inconsistency on Delta's own site: the accessibility page (additional-assistance) describes the standard Economy seat as 17.2\" wide, while the per-aircraft spec pages list 17.3\"-18.6\" for Main Cabin; both figures are Delta's own. 737-900ER and 757-200 widths are consistent at 17.3\" across all listed sub-configurations (739/73J/73R; 75D/75G/75H/75S).", "display_note": "Delta's own pages give two figures: its accessibility page describes the standard Economy seat as 17.2 inches wide, while its per-aircraft pages list 17.3-18.6 inches. Both are Delta's numbers; the smaller one is the planning number." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked delta.com accessible-travel additional-assistance page, support-seats help page, aircraft spec pages, and the pro.delta.com agency extra-seat policy page on 2026-06-11; none state a seatbelt length. Secondary blogs (e.g. seatbeltextenders.com, wanderbig.com) claim roughly 40-45 inches on most Delta aircraft, but these are unofficial and undated-to-aircraft, so no number is recorded." }, "extender": { "available": true, "how_to_request": "Request a seatbelt extension from a flight attendant after you've boarded your flight.", "personal_extenders_allowed": false, "restrictions": [ "Personal seatbelt extensions are not allowed; only Delta-provided extenders may be used.", "Seat belt extensions are not permitted in the exit row (per Delta's agency extra-seat policy page).", "Exit row and bulkhead seats are excluded from extra-seat assignments because they do not have moveable armrests." ], "source": { "url": "https://www.delta.com/us/en/accessible-travel-services/additional-assistance", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Exact wording read on delta.com 2026-06-11: 'personal seatbelt extensions are not allowed, however, you can request a seatbelt extension from a flight attendant after you've boarded your flight.' Exit-row prohibition wording read on Delta's official travel-agency policy page (https://pro.delta.com/content/agency/us/en/products-and-services/special-services/extra-seat---personal-comfort-.html, accessed 2026-06-11): 'Emergency exit row seats do not have moveable armrests and seat belt extensions are not permitted in the exit row.'" }, "customer_of_size": { "policy_name": "Extra Seat - Personal Comfort (Delta's term on its agency policy page; consumer pages say 'Requesting additional seat space')", "summary": "Delta says customers should arrange an extra seat if, based on the aircraft's seat dimensions, they will encroach into the seat next to them while seated, or if the seat armrests cannot stay down while seated. Options Delta lists for customers needing more space than the standard Economy seat: purchase an additional seat for each flight (sold at the same fare when purchased at the same time), upgrade to First Class, or ask to be reseated next to an empty seat once onboard. Customers who do not purchase an extra seat in advance risk being moved to another location on the aircraft with more space, and on a full flight may be rebooked onto a later flight with available seating. The extra seat is booked under 'EXST' with adjacent seat assignments; exit row and bulkhead seats cannot be used; Basic Economy fares cannot be used to buy an extra seat.", "second_seat_required_when": "Delta frames it as 'should arrange extra seating' rather than a strict requirement: when the customer will encroach into the adjacent seat while seated, or when the seat armrests cannot stay down. Needing a seatbelt extender by itself is not listed as a trigger on Delta's pages.", "purchase_process": "Purchase an additional seat for each flight in the itinerary; when purchased at the same time it is sold at the same fare. Booked as a second ticket with 'EXST' as the extra seat's first name and adjacent seat assignments; not bookable on Basic Economy fares (advance seat assignment is required); exit row and bulkhead seats cannot be assigned. Contact Delta at 800-221-1212 with questions.", "refund_conditions": "For wholly unused, nonrefundable tickets, the value of the extra seat ticket may only be used toward a new ticket in the passenger's name; the extra seat ticket is not transferable. No proactive refund of the extra seat is published (Delta does not publish a Southwest-style automatic refund).", "source": { "url": "https://pro.delta.com/content/agency/us/en/products-and-services/special-services/extra-seat---personal-comfort-.html", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Consumer-facing wording verified at https://www.delta.com/us/en/accessible-travel-services/additional-assistance and https://www.delta.com/us/en/need-help/support-seats (both accessed 2026-06-11): 'If you need more space than the standard Economy Seat (17.2\" wide with 31-32\" of legroom)...' with options to book 2 seats, upgrade to First Class, or request reseating next to an empty seat onboard. Several secondary sources state Delta 'does not require' an extra seat purchase for passengers who merely need a seatbelt extender; that exact sentence was not found verbatim on a live Delta page on 2026-06-11, so it is reflected here only as the verified 'should arrange' framing." }, "gaps": [ "Seatbelt length: not published by Delta; secondary ~40-45 inch figures exist but are unofficial and were not recorded as data.", "The widely-quoted sentence that Delta 'does not require' an additional seat for passengers needing a seatbelt extender could not be found verbatim on a live Delta page; only the encroachment/armrest 'should arrange extra seating' criteria were verified.", "Delta's site shows a minor width inconsistency (17.2\" standard Economy on the accessibility page vs 17.3\"+ on aircraft spec pages) — flagged in the seat width notes rather than recorded as conflicting, since both are Delta-published." ], "outreach": { "items": [ { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard economy seatbelt length on Delta aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "width", "topic": "Seat width figures", "question": "Delta's accessibility page lists the standard Economy seat at 17.2 inches while per-aircraft pages list 17.3-18.6 - which figure should travelers plan around, and how is each measured?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "united", "name": "United Airlines", "iata": "UA", "region": "United States", "seat_width": { "summary": "United does not publish economy seat widths anywhere we could find on united.com, so the widths below come from an outside seat-map source; mainline economy generally runs roughly 16.3-17.8 inches depending on aircraft type, with the A321neo listed wider.", "by_aircraft": [ { "aircraft": "Boeing 737-800", "cabin": "economy", "width_in": "16.3-17.3", "source": { "url": "https://seatmaps.com/airlines/ua-united/boeing-737-800/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 737-900/900ER", "cabin": "economy", "width_in": "17.0", "source": { "url": "https://seatmaps.com/airlines/ua-united/boeing-737-900/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 737 MAX 9", "cabin": "economy", "width_in": "17.0-17.8", "source": { "url": "https://seatmaps.com/airlines/ua-united/boeing-737-max-9/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "conflicting" }, "display": { "planning_number": "17.0", "note": "United publishes no seat widths of its own. A third-party seat-map source reports two cabin layouts for this aircraft: 17.0 and 17.8 inches. Plan around 17.0.", "ruling": "operator-2026-06-11: show honest range, 17.0 framed as planning number" } }, { "aircraft": "Airbus A320", "cabin": "economy", "width_in": "17.0", "source": { "url": "https://seatmaps.com/airlines/ua-united/airbus-a320/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A321neo", "cabin": "economy", "width_in": "18.4", "source": { "url": "https://seatmaps.com/airlines/ua-united/airbus-a321neo/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 787-9 Dreamliner", "cabin": "economy", "width_in": "16.55-17.6", "source": { "url": "https://seatmaps.com/airlines/ua-united/boeing-787-9/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } } ], "notes": "United's own per-aircraft pages (e.g. united.com/en/us/fly/company/aircraft/boeing-737-800.html) exist, but their seat measurements could not be read automatically, archived copies of the pages contained no seat-width text, and aeroLOPA's pages could not be read either. seatmaps.com shows no publication or last-updated dates, and its figures vary by configuration version (e.g. 737-900ER V.2 listed as 16.3-17.3 while V.1/V.3 show 17.0; 737 MAX 9 V.1 shows 17-17.5 but V.2 shows 17.8 — recorded as conflicting). Treat all width values here as approximate secondary data of unknown freshness." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "United does not publish its seatbelt length. Its Accessible Seating FAQ only states: 'Most seatbelt extenders will add 25 inches to the current seatbelt length.'", "source": { "url": "https://www.united.com/en/us/fly/travel/accessibility-and-assistance/seating-accommodations.html", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "not_published" }, "notes": "Checked United's Accessible Seating page (read in full from an archived copy dated May 18, 2026, because united.com could not be read directly) and searched united.com; the page discusses extenders but never gives the base belt length." }, "extender": { "available": true, "how_to_request": "Ask a flight attendant for a seatbelt extender once you board your flight. No advance request is needed and there is no charge.", "personal_extenders_allowed": false, "restrictions": [ "Personal/third-party extenders are banned: 'You aren't allowed to bring your own.'", "United says most of its extenders add about 25 inches to the existing seatbelt length.", "If you cannot buckle the seatbelt even with an extender, United requires you to make other arrangements (extra seat, premium cabin, or a different flight).", "Exit-row or airbag-seatbelt restrictions are not addressed on United's page (not stated either way)." ], "source": { "url": "https://www.united.com/en/us/fly/travel/accessibility-and-assistance/seating-accommodations.html", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Verified against an archived copy of United's Accessible Seating page dated May 18, 2026, because united.com could not be read directly on June 11, 2026. Wording quoted verbatim from the page." }, "customer_of_size": { "policy_name": "Extra seats (United's Accessible Seating page; United does not use the term 'customer of size')", "summary": "United requires that every passenger fit in their seat: you must make additional arrangements if you cannot buckle the seatbelt even with an extender, the armrests will not stay down, or you encroach into the neighboring seat. In economy your options are buying an extra seat (same fare as your original seat if bought at the same time, possibly more if bought day-of), buying a premium-cabin seat or upgrade instead, or — if no extra seat is available — changing to a flight that has one (with meal/hotel vouchers if you are stranded overnight away from home). You may raise the armrest in flight but can be asked to show it goes down; a willing seatmate does not waive the extra-seat requirement.", "second_seat_required_when": "You can't buckle your seatbelt even using a seatbelt extender; the seat armrests don't stay down when you're in your seat; or you're in the space of the seat next to you when seated — and you choose not to buy a premium-cabin seat/upgrade instead.", "purchase_process": "Book the extra seat yourself during booking: add one extra adult traveler to your flight search (e.g. search for 3 travelers if 2 people are flying), then on the traveler information page indicate that the extra traveler is an extra seat. Bought together, the extra seat costs the same as your own; a day-of-travel purchase is possible if a seat is open but may cost more. The extra seat doubles your checked-bag allowance and earns redeemable (not Premier-qualifying) miles as 'Extra Seat Credit'.", "refund_conditions": "Not stated on United's extra-seat policy page. United publishes no specific promise to refund an extra seat if the flight departs with open seats; its general refund form is at united.com/refunds. Recorded as a gap rather than guessed.", "source": { "url": "https://www.united.com/en/us/fly/travel/accessibility-and-assistance/seating-accommodations.html", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Verified against an archived copy of United's page dated May 18, 2026 (united.com could not be read directly on June 11, 2026). Quotes are verbatim from United's page." }, "gaps": [ "united.com could not be read directly, so all united.com facts were verified against a complete archived copy of the official page dated May 18, 2026 — 24 days before our June 11, 2026 check.", "Economy seat widths: United's own aircraft pages could not be read, and archived copies contained no seat measurements, so widths are from seatmaps.com (an unofficial, undated source) and should be re-checked by hand; 737 MAX 9 figures conflicted between configuration versions.", "Refund conditions for an unused extra seat are not published on United's policy page.", "United's page does not say whether extender users are barred from exit rows or whether any seats have airbag seatbelts.", "Seatbelt length is not published (only that extenders add ~25 inches)." ], "outreach": { "items": [ { "id": "width", "topic": "Official seat widths", "question": "Does United publish official per-aircraft economy seat widths anywhere? We could not find them on united.com and currently rely on a third-party source.", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard economy seatbelt length on United aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "refund", "topic": "Extra-seat refunds", "question": "Under what conditions (if any) is a pre-purchased extra seat refunded after travel?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "exit-row", "topic": "Extender restrictions", "question": "May a customer using a seatbelt extender be seated in an exit row?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "southwest", "name": "Southwest Airlines", "iata": "WN", "region": "United States", "seat_width": { "summary": "Southwest officially publishes seat widths for its all-economy single-cabin 737 fleet: 15.5 to 17.0 inches on the 737-700 and 15.5 to 17.8 inches on the 737-800 and 737 MAX 8 (narrowest-to-widest seat per aircraft type).", "by_aircraft": [ { "aircraft": "Boeing 737-700", "cabin": "economy", "width_in": "15.5-17.0", "source": { "url": "https://support.southwest.com/helpcenter/s/article/airplane-specifications", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737-800", "cabin": "economy", "width_in": "15.5-17.8", "source": { "url": "https://support.southwest.com/helpcenter/s/article/airplane-specifications", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737 MAX 8", "cabin": "economy", "width_in": "15.5-17.8", "source": { "url": "https://support.southwest.com/helpcenter/s/article/airplane-specifications", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } } ], "notes": "Verified live on 2026-06-11 from Southwest's official Help Center chart 'What are the passenger seat specifications (seat width/pitch, etc.) on Southwest aircraft?', which lists 'Narrowest Seat Width' and 'Widest Seat Width' per type (737-700: 15.5\"/17.0\"; 737-800 and 737 MAX 8 share one row: 15.5\"/17.8\"). Southwest does not say which specific seats are narrowest; all aircraft are single-cabin 3-3 economy. The 15.5-inch narrowest figure is the airline's own published number and is notably narrower than typical 737 economy figures — worth flagging to users." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked Southwest's extra-seat policy article, the Customers-of-size boarding/airport-experience article, and the aircraft seat-specifications article (all read live 2026-06-11), plus web searches limited to southwest.com — no seatbelt or extender length is published. Only third-party extender vendors quote lengths, and they note different belt fittings on 737-700 vs newer 737-800/MAX 8 cabins (unverified, not recorded as fact)." }, "extender": { "available": true, "how_to_request": "Board in your assigned group and, once onboard, request a seatbelt extension from a flight attendant (per the Customers-of-size boarding article). No charge and no advance request needed.", "personal_extenders_allowed": false, "restrictions": [ "'Only one seatbelt extension per Passenger is approved for use onboard the aircraft.'", "'The seatbelt extension must be provided by Southwest Airlines' — personal/third-party extenders are not permitted.", "'A seatbelt extension cannot be used by a Passenger seated in an exit seat.'" ], "source": { "url": "https://support.southwest.com/helpcenter/s/article/extra-seat-policy", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Quotes verbatim from the live official extra-seat policy article (read 2026-06-11). How-to-request wording from the companion article https://support.southwest.com/helpcenter/s/article/Customers-of-size-boarding-and-airport-experience (also read live 2026-06-11)." }, "customer_of_size": { "policy_name": "Customer of size and extra seat policy (Customers of size)", "summary": "Customers who encroach upon the neighboring seat(s) may need to occupy two adjacent seats; the armrest is 'the definitive boundary between seats,' and Southwest may determine in its sole discretion that an extra seat is needed for safety. Southwest strongly recommends purchasing the second seat in advance to guarantee adjacent seats. If you arrive without one and employees determine you need it, you get a complimentary extra seat — but only if adjacent seats are available (possibly in a lower seat category); if the flight is full or no adjacent seats exist, you are rebooked on another flight, and if the determination happens after boarding you may have to deplane for rebooking. Extra seats may not be bought solely to keep the adjacent seat empty.", "second_seat_required_when": "When you encroach upon the neighboring seat(s) — the armrest is the definitive boundary between seats — or whenever Southwest determines, in its sole discretion, that an additional seat is necessary for safety purposes.", "purchase_process": "On southwest.com, select the total number of seats needed in the Passengers field (e.g. '3 Adults' for two travelers where one needs two seats), then book the extra seat as the SECOND passenger using 'XS' as a middle-name suffix (e.g. Tom Smith + Tom XS Smith; with a middle name, Tom James Smith + Tom James XS Smith). Partner-airline itineraries require buying the extra seat from the partner directly (those are non-refundable); Getaways by Southwest vacation bookings go through Getaways. If your fare doesn't include seat selection, contact Southwest to get adjacent seats assigned; if adjacent seats aren't available in your fare class you'll be rebooked on a flight where they are.", "refund_conditions": "If you purchased two seats in advance you may request a refund of the extra seat after travel, provided: (1) the flight departed with at least one open seat (or with passengers traveling on space-available passes), (2) both seats were purchased in the same fare class (Choice, Choice Preferred, Choice Extra, or Basic), and (3) the refund request is made within 90 days of travel. Partner-carrier extra seats are non-refundable.", "source": { "url": "https://support.southwest.com/helpcenter/s/article/extra-seat-policy", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "POLICY IN FLUX — verified current as of 2026-06-11 on the live official page. Timeline: (a) effective 2026-01-27, alongside the move to assigned seating, Southwest required proactive advance purchase of the second seat, added the fare-class/open-seat/90-day refund conditions, and ended the old practice of free gate-issued second seats (secondary: Newsweek, published 2025-08-25, https://www.newsweek.com/southwest-airlines-changing-rules-plus-size-passengers-2118644); (b) in late May 2026, after public backlash, Southwest again updated the policy to let gate staff provide a complimentary extra seat at the airport when adjacent seats are available (secondary: Yahoo Creators, published/updated 2026-05-31, https://creators.yahoo.com/lifestyle/story/southwest-airlines-quietly-updates-longstanding-customer-of-size-policy--again-heres-what-travelers-need-to-know-131910215.html). The live policy read today matches state (b): complimentary at-airport seat only if adjacent seats are available, otherwise rebooking. Companion official articles verified live the same day: booking instructions https://support.southwest.com/helpcenter/s/article/How-do-I-book-an-additional-ticket-for-a-Customer-of-size and airport/boarding experience https://support.southwest.com/helpcenter/s/article/Customers-of-size-boarding-and-airport-experience. Assigned-seating start date (travel from 2026-01-27) verified at https://www.southwest.com/customer-enhancements/assigned-seating/." }, "gaps": [ "Seatbelt length is not published anywhere on southwest.com or support.southwest.com (searched and read the policy, boarding, and aircraft-spec articles).", "The exact dates and wording of the January 2026 tightening and the May 2026 partial reversal rest on dated secondary sources (Newsweek 2025-08-25; Yahoo Creators 2026-05-31); Southwest's own pages show only the current policy text with no change-log or effective dates.", "Southwest's help-center pages are difficult to read automatically; we were able to read the full official article text live from the site on 2026-06-11.", "Southwest does not state what the 15.5-inch 'narrowest seat width' refers to (which rows/seats), only the per-type narrowest/widest range." ], "outreach": { "items": [ { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard seatbelt length on Southwest 737s?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "narrowest", "topic": "Narrowest-seat detail", "question": "Southwest publishes a narrowest seat width of 15.5 inches - which seats or rows does that figure refer to?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "alaska", "name": "Alaska Airlines", "iata": "AS", "region": "United States", "seat_width": { "summary": "Alaska officially states Main Cabin width between the armrests is typically 17 inches, and publishes a per-aircraft min/max width table (measured between armrests) on its car-seat policy page, ranging from 16.3 to 18.2 inches in the Main Cabin across the combined Alaska/Hawaiian fleet.", "by_aircraft": [ { "aircraft": "Boeing 737-700 / 737-8 MAX / 737-9 MAX", "cabin": "economy (Main Cabin)", "width_in": "16.5-17.3", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/strollers-car-seats#seatwidth", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737-800", "cabin": "economy (Main Cabin)", "width_in": "16.5-17.3", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/strollers-car-seats#seatwidth", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737-900", "cabin": "economy (Main Cabin)", "width_in": "16.5-17.3", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/strollers-car-seats#seatwidth", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Embraer E175 (regional, Horizon Air / SkyWest)", "cabin": "economy (Main Cabin)", "width_in": "18.2", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/strollers-car-seats#seatwidth", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A321 (Hawaiian Airlines-operated)", "cabin": "economy (Main Cabin)", "width_in": "16.3-18.0", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/strollers-car-seats#seatwidth", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A330 (Hawaiian Airlines-operated)", "cabin": "economy (Main Cabin)", "width_in": "16.5-18.0", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/strollers-car-seats#seatwidth", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 717 (Hawaiian Airlines-operated)", "cabin": "economy (Main Cabin)", "width_in": "18.0", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/strollers-car-seats#seatwidth", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 787 (Hawaiian Airlines-operated)", "cabin": "economy (Main Cabin)", "width_in": "17.6-18.0", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/strollers-car-seats#seatwidth", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } } ], "notes": "Two official Alaska sources: (1) the customers-of-size page states 'width between the armrests typically measures 17 inches for coach and 21 inches for First Class'; (2) the strollers/car-seats policy page publishes an 'Aircraft seat width dimensions' chart giving the narrowest and widest passenger seat between the armrests per aircraft series. That chart is published for child-restraint fit, measures between armrests (narrower than cushion width), and covers the combined post-merger fleet -- the A321, A330, 717 and 787 are Hawaiian Airlines-operated. Alaska cautions it 'cannot provide any assurance that a customer will be seated in a seat wider than 16.3 inches.' Alaska's per-aircraft pages (e.g. alaskaair.com/content/travel-info/our-aircraft/737-800) link to this same chart rather than publishing their own width figures." }, "seatbelt": { "published_by_airline": true, "length_in": "46", "statement": "\"Seatbelt length is approximately 46 inches.\" Also: \"A standard airline seatbelt extends approximately 46 inches, and a seatbelt extension adds approximately 25 inches.\"", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/seating-customers-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Published directly on Alaska's customers-of-size seating guidelines page, under the 'Seatbelt extensions' heading and again in the policy Q&A. Figures are stated as approximate." }, "extender": { "available": true, "how_to_request": "Alaska states 'a seatbelt extension is available to any passenger who requires one' (provided onboard). The page does not describe a formal request procedure; no advance booking step is published.", "personal_extenders_allowed": null, "restrictions": [ "Seat belt extensions are prohibited in exit rows (the only restriction listed on the page).", "A seatbelt extension is not a substitute for the second-seat requirement: 'A seatbelt extension is not a viable substitution if a passenger cannot travel comfortably with the armrests in a down position.'" ], "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/seating-customers-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Alaska's extension adds approximately 25 inches. Alaska does not publish anything (that we could find) about whether personal/third-party extenders are permitted; some secondary articles claim only airline-provided extenders may be used, but this could not be verified on alaskaair.com, so personal_extenders_allowed is recorded as null/not published." }, "customer_of_size": { "policy_name": "Customers of size seating guidelines (second seat policy)", "summary": "Alaska (and Hawaiian) require any customer who cannot comfortably fit in one seat with the armrests in the down position to purchase an additional seat. The armrest is the 'definitive boundary' between seats (typically 17 inches in coach). The second seat is priced the same as the first when bought at the same time. If every flight in each direction departs with at least one open seat, the second-seat cost is refunded after travel. If you arrive without a pre-purchased second seat, you must buy one before boarding; if it is determined onboard that you need a second seat, you must deplane and rebook two seats on the next available flight.", "second_seat_required_when": "The customer cannot comfortably fit within one seat with the armrests in the down position -- this applies even when seated next to a traveling family member. A seatbelt extension does not substitute for the second seat.", "purchase_process": "Contact Alaska Airlines (or Hawaiian Airlines) Reservations to book; call-center ticketing fees are waived, adjacent seats are reserved in advance, and both seats are sold at the same fare when purchased together. If not purchased in advance, an airport agent will connect you with reservations to buy the second seat before boarding. Companion Fare discount codes may be used for the second seat. Baggage allowance applies per seat purchased for checked bags; carry-on remains one bag plus one personal item per person.", "refund_conditions": "Refund of the second seat if all Alaska Airlines flights in each direction departed with an open seat available. Request via the online feedback form or Guest CARE post-flight support with name, travel dates, flight info and ticket number; must be requested within 90 days of travel. Customers who buy a second seat without meeting the policy criteria are ineligible for the refund.", "source": { "url": "https://www.alaskaair.com/content/travel-info/policies/seating-customers-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Page covers both Alaska and Hawaiian Airlines post-merger. Alaska can only book second seats on flights operated by Alaska, Hawaiian, Horizon Air, PenAir (ANC-Dutch Harbor) and SkyWest series 3300-3499; other carriers' own policies apply on their flights. The extra seat may not be used for pets or cabin baggage (separate policies). Pre-boarding is available to those needing extra time. Re-confirmed live in a browser by the operator on June 11, 2026; the identical page is also served from hawaiianairlines.com, making it the single policy source for both airlines." }, "gaps": [ "Whether personal/third-party seatbelt extenders are allowed is not published on alaskaair.com; secondary sources claim only airline-provided extenders may be used, but this could not be verified on an official page.", "The official seat-width chart measures width between armrests min/max for child-restraint purposes and is not broken out by row type; Alaska does not publish a conventional per-aircraft 'seat width' spec on its aircraft pages.", "No formal published procedure for requesting an extender (e.g., 'ask a flight attendant') -- the site only states one is available to any passenger who requires it." ], "consolidation_note": { "text": "Alaska’s seating policy now also covers Hawaiian Airlines, which is part of Alaska Air Group — one policy, both airlines.", "links": [ { "label": "Alaska's policy page", "url": "https://www.alaskaair.com/content/travel-info/policies/seating-customers-of-size" }, { "label": "the same policy at hawaiianairlines.com", "url": "https://www.hawaiianairlines.com/content/travel-info/policies/seating-customers-of-size" } ] }, "outreach": { "items": [ { "id": "ha-extender", "topic": "Hawaiian extender policy", "question": "Now that policies are consolidated: on Hawaiian-operated aircraft, are seatbelt extenders available on request, and do the same exit-row restrictions apply as on Alaska aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "ha-belt", "topic": "Hawaiian seatbelt length", "question": "Alaska publishes ~46 inches for its own aircraft. What is the seatbelt length on Hawaiian-operated aircraft (A321neo, A330, 787)?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "jetblue", "name": "JetBlue", "iata": "B6", "region": "United States", "seat_width": { "summary": "JetBlue publishes economy (Core) seat widths per aircraft on its Seats help page: 17.8 to 18 inches on Airbus A320/A321 family aircraft, and 18.5 to 19 inches on the A220.", "by_aircraft": [ { "aircraft": "Airbus A220", "cabin": "economy (Core)", "width_in": "18.5-19.0", "source": { "url": "https://www.jetblue.com/help/seats", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A320 Classic", "cabin": "economy (Core)", "width_in": "17.8", "source": { "url": "https://www.jetblue.com/help/seats", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A320 Restyled", "cabin": "economy (Core)", "width_in": "18.0", "source": { "url": "https://www.jetblue.com/help/seats", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A321 Classic (incl. with Mint)", "cabin": "economy (Core)", "width_in": "18.0", "source": { "url": "https://www.jetblue.com/help/seats", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A321neo (incl. with Mint)", "cabin": "economy (Core)", "width_in": "18.0", "source": { "url": "https://www.jetblue.com/help/seats", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A321 Long Range", "cabin": "economy (Core)", "width_in": "18.0", "source": { "url": "https://www.jetblue.com/help/seats", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } } ], "notes": "From the 'Individual Seat Details -- Number of seats, layout, width' table on jetblue.com/help/seats. A220 widths vary by seat letter: seats A/C (2-side of the 2x3 layout) are 18.5 inches, seats D/E/F are 19 inches. Mint cabin widths are not given in the table. JetBlue's per-plane marketing pages (jetblue.com/flying-with-us/our-planes/...) make qualitative claims ('widest coach seats of any single aisle aircraft' for the A220) but do not publish numbers. JetBlue's E190s have been retired from the fleet." }, "seatbelt": { "published_by_airline": true, "length_in": "45", "statement": "\"Our seatbelts are 45 inches in length and customers can request 25 inch extensions onboard the aircraft.\"", "source": { "url": "https://www.jetblue.com/travel-agents/seat-assignments", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Published under 'Length of seatbelts' on JetBlue's travel-agent Seat Assignments page (official jetblue.com content, though aimed at travel agents rather than consumers). Not found on the consumer accessibility pages (at-the-airport/accessibility-assistance/*) or the Seats help page." }, "extender": { "available": true, "how_to_request": "Request onboard the aircraft: 'customers can request 25 inch extensions onboard the aircraft.' No advance-request step is published.", "personal_extenders_allowed": null, "restrictions": [], "source": { "url": "https://www.jetblue.com/travel-agents/seat-assignments", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "JetBlue publishes no restrictions on extender use (its emergency exit row requirements page, jetblue.com/help/emergency-exit-rows, does not mention seatbelt extenders), and publishes nothing about personal/third-party extenders, so personal_extenders_allowed is recorded as null/not published. JetBlue has no seats with inflatable/airbag seatbelts mentioned on its site." }, "customer_of_size": { "policy_name": "None (no customer-of-size policy; JetBlue offers optional 'Booking Extra Seats')", "summary": "JetBlue does not publish a customer-of-size policy and does not state that larger passengers must buy a second seat. Its 'Booking Extra Seats' page frames extra seats as a voluntary option for anyone who 'wants more physical distance from other travelers' or is carrying a large musical instrument: you book the extra seat yourself by adding an additional traveler to the booking. The Contract of Carriage separately allows JetBlue to refuse or remove, for comfort or safety, 'persons who are unable to sit in the seat in the full upright position with the seat belt fastened.'", "second_seat_required_when": "Never explicitly required by a published size policy. The only related condition of carriage is CoC Section on Comfort and Safety: passengers must be able to sit in the seat in the full upright position with the seat belt fastened (a 25-inch extension is available onboard). No armrest-down fit test is published.", "purchase_process": "Self-service at booking: include the extra seat in the number of travelers (e.g., select 2 Adults when traveling solo), enter your own details for Traveler 1, then check 'This is an extra seat for' on the remaining traveler and select which traveler it belongs to. All seats must be booked in the same fare option, and the extra seat costs the same fare as your own. Extra seats can be added to an existing booking by contacting JetBlue by phone or chat so the reservations can be linked. Travel agents book it as last name + first name 'EXST' with an SSR EXST message. Each seat gets its own boarding pass; checked-bag allowance applies per seat, but carry-on allowance stays per-person.", "refund_conditions": "Standard fare rules apply -- no special size-related refund. Per the extra-seats FAQ: a non-refundable fare may be cancelled before scheduled departure for a Travel Bank credit toward future travel; cancelling after scheduled departure forfeits all credits. There is no provision for refunding an extra seat after travel (unlike Alaska/Southwest-style policies).", "source": { "url": "https://www.jetblue.com/flying-with-us/booking-extra-seats", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Supporting sources, both read 2026-06-11: JetBlue Contract of Carriage (https://www.jetblue.com/magnoliapublic/dam/ui-assets/p/contract_of_carriage.pdf, Revision 98 dated 2025-06-27), Comfort and Safety refusal categories; and the travel-agent Seat Assignments page (https://www.jetblue.com/travel-agents/seat-assignments) for the EXST booking procedure. Some secondary blogs assert JetBlue 'requires' larger passengers to pre-purchase a second seat, but no such requirement appears anywhere on jetblue.com -- recorded here as not published." }, "gaps": [ "No published customer-of-size policy exists; whether gate/inflight crew in practice require a second seat for passengers who cannot lower the armrests is not documented on jetblue.com (the Contract of Carriage only addresses inability to sit upright with the seat belt fastened).", "Whether personal/third-party seatbelt extenders are allowed is not published anywhere on jetblue.com.", "No published restrictions on where extenders may be used (e.g., exit rows); JetBlue's exit-row requirements page is silent on extenders.", "Mint (premium) seat widths are not published in the help-page table; only Core widths are given.", "The seatbelt length statement appears only on a travel-agent-facing page, not on consumer accessibility pages." ], "outreach": { "items": [ { "id": "belt-consumer", "topic": "Seatbelt length", "question": "Your travel-agent documentation lists 45-inch seatbelts with 25-inch extensions. Can you confirm those figures for customer-facing use?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "personal-extender", "topic": "Personal extenders", "question": "Are customer-owned (FAA-approved) seatbelt extenders permitted on board, or must customers use the JetBlue-provided extender?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "spirit", "name": "Spirit Airlines", "iata": "NK", "region": "United States", "operational_status": "CEASED OPERATIONS: Spirit Airlines began an orderly wind-down of all operations on May 2, 2026. All flights are cancelled and customer service is no longer available. spirit.com and customersupport.spirit.com now redirect to spiritrestructuring.com. All policy data below is historical (final published policies before shutdown).", "seat_width": { "summary": "Spirit never published economy seat widths on its own site; secondary sources put standard 'Deluxe Leather' economy seats at roughly 16-17.5 inches depending on aircraft type, and the airline ceased all operations on May 2, 2026.", "by_aircraft": [ { "aircraft": "Airbus A319", "cabin": "economy", "width_in": "17", "source": { "url": "https://simpleflying.com/spirit-airlines-seat-size-comparison/", "type": "secondary", "accessed": "2026-06-11", "published": "2024-03-20", "confidence": "secondary" } }, { "aircraft": "Airbus A320 / A320neo", "cabin": "economy", "width_in": "16", "source": { "url": "https://simpleflying.com/spirit-airlines-seat-size-comparison/", "type": "secondary", "accessed": "2026-06-11", "published": "2024-03-20", "confidence": "conflicting" }, "display": { "planning_number": "16", "note": "Sources state different figures: 16 inches (Simple Flying, March 2024) and about 17.75 inches (a historical SeatGuru listing). The difference likely reflects how width was measured — seat cushion versus the space between armrests. Spirit ceased operations on May 2, 2026, so this cannot be checked with the airline.", "ruling": "operator-2026-06-11: show both figures, framed as permanently unresolved historical record" } }, { "aircraft": "Airbus A321 (ceo)", "cabin": "economy", "width_in": "17", "source": { "url": "https://simpleflying.com/spirit-airlines-seat-size-comparison/", "type": "secondary", "accessed": "2026-06-11", "published": "2024-03-20", "confidence": "secondary" } }, { "aircraft": "Airbus A321neo", "cabin": "economy", "width_in": "17.5", "source": { "url": "https://simpleflying.com/spirit-airlines-seat-size-comparison/", "type": "secondary", "accessed": "2026-06-11", "published": "2024-03-20", "confidence": "secondary" } } ], "notes": "Spirit published no per-aircraft seat widths on spirit.com (checked the Onboard Experience page and Contract of Carriage on 2026-06-11; support/FAQ site now offline). Secondary widths above are from Simple Flying (published 2024-03-20, citing ch-aviation and Spirit) and are STALE relative to the airline's May 2026 shutdown. The A320 figure of 16 in is marked conflicting because older seat-map references (e.g., SeatGuru, now defunct and redirecting to tripadvisor.com) historically listed Spirit A320 economy at about 17.75 in; the discrepancy likely reflects different measurement methods (between armrests vs. cushion) and could not be resolved against any official source. Big Front Seat (premium, not economy) was listed at roughly 20.9-22.8 in by the same secondary source. All data is historical: Spirit ceased operations 2026-05-02." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Searched on 2026-06-11: Spirit's Contract of Carriage (updated 2026-04-30, still live at content.spirit.com) mentions seatbelt extensions and inflatable seatbelts but gives no belt length; the support-site article on extra seats (KA-01248, verified against an archived copy dated May 1, 2026) also gives no length. Spirit's live support/FAQ site is offline (redirects to spiritrestructuring.com), so no current official statement exists. No reputable secondary source publishing a measured Spirit seatbelt length was found." }, "extender": { "available": true, "how_to_request": "Spirit did not publish a formal request procedure; per industry practice extenders were provided by flight attendants onboard, but Spirit's own pages did not document this. What Spirit did publish: a hard restriction that guests requiring a seat belt extension may not occupy any seat equipped with an inflatable seat belt.", "personal_extenders_allowed": null, "restrictions": [ "Guests who require a seat belt extension may not occupy any seat equipped with an inflatable seat belt (exception: an extension may be used in an inflatable-seatbelt seat to secure seat baggage such as a musical instrument).", "Inflatable seat belts were installed on: A320 rows 1, 3, 12, 13; A321ceo rows 1, 3; A321neo rows 1 and seat 30D (per Spirit's published table). This includes some Big Front Seats, so extender users could not sit in those rows.", "Contract of Carriage 4.11.2: any guest in an inflatable-seatbelt seat must have the belt securely fastened low and tight; lap children, lap-held service animals, and car seats also barred from inflatable-seatbelt seats; crew could reseat guests who could not be safely accommodated, with a refund of the optional seat charge." ], "source": { "url": "https://web.archive.org/web/20260501154241/https://customersupport.spirit.com/en-us/category/article/KA-01248", "type": "airline_official", "accessed": "2026-06-11", "published": "2026-05-01", "confidence": "verified" }, "notes": "Source is Spirit's own support article 'Can I purchase an extra seat for myself or something I'm transporting?' (KA-01248), read in full from an archived copy saved May 1, 2026 (the day before Spirit's wind-down began); the live address now redirects to spiritrestructuring.com. The inflatable-seatbelt rules are corroborated by Contract of Carriage section 4.11.2 (updated 2026-04-30, read live 2026-06-11 from https://content.spirit.com/Shared/en-us/Documents/Contract_of_Carriage.pdf). Spirit published no statement on whether personal/third-party extenders were allowed. All moot in practice: airline ceased operations 2026-05-02." }, "customer_of_size": { "policy_name": "Guests of Size (Contract of Carriage section 4.10)", "summary": "Spirit required a guest of size who encroached on an adjacent seat area and/or could not sit in a single seat with the armrests lowered to purchase more than one seat. Alternatively the guest could buy a travel option including a Big Front Seat. The extra seat carried no extra baggage allowance. If no seats were available, Spirit rebooked the guest on the next available flight or refunded the reservation.", "second_seat_required_when": "When the guest encroaches on an adjacent seat area and/or is unable to sit in a single seat with the armrests lowered (Contract of Carriage 4.10; identical wording in support article KA-01248).", "purchase_process": "Purchase an additional reservation/seat using the guest's own name for both tickets and select the desired seat assignments (or purchase a Big Front Seat travel option instead). Extender users had to avoid inflatable-seatbelt rows when choosing seats.", "refund_conditions": "Published refund triggers: (1) if no seats were available on the aircraft, the guest was booked on Spirit's next available flight or the reservation was refunded (CoC 4.10.2); (2) if crew determined a guest could not be safely accommodated in a purchased seat with an inflatable seatbelt and reseated them, the optional seat charge was refunded (CoC 4.11.2). Spirit published no proactive 'refund the second seat if the flight isn't full' rule.", "source": { "url": "https://content.spirit.com/Shared/en-us/Documents/Contract_of_Carriage.pdf", "type": "airline_official", "accessed": "2026-06-11", "published": "2026-04-30", "confidence": "verified" }, "notes": "Contract of Carriage 'UPDATED AS OF APRIL 30 2026', sections 4.10 (Guests of Size) and 4.11 (Seats), read live on 2026-06-11 - this PDF remains online even though the rest of spirit.com redirects to spiritrestructuring.com. Cross-checked against archived support article KA-01248 (archived copy dated May 1, 2026). HISTORICAL POLICY ONLY: Spirit began winding down all operations on 2026-05-02 and is not selling travel." }, "gaps": [ "Spirit Airlines ceased all operations on 2026-05-02 (per spiritrestructuring.com, checked 2026-06-11); every data point above is the airline's final published policy, recorded for historical reference, not bookable guidance.", "Seat width: never published by Spirit; secondary figures (Simple Flying, 2024-03-20) conflict with older seat-map data for the A320 (16 in vs ~17.75 in) and could not be resolved - no authoritative source exists.", "Seatbelt length: not published anywhere official; no reputable secondary measurement found.", "Extender request procedure and whether personal extenders were allowed: never published by Spirit.", "aeroLOPA hosts Spirit seat maps (aerolopa.com/nk) but shows its width figures only inside images, which we could not read on 2026-06-11." ], "status": "ceased_operations", "status_note": "Spirit Airlines ceased all operations on May 2, 2026. Everything on this page is the airline's final published policy, kept as a historical record.", "see_instead": [ "frontier", "allegiant" ] }, { "id": "frontier", "name": "Frontier Airlines", "iata": "F9", "region": "United States", "seat_width": { "summary": "Frontier publishes economy seat widths by aircraft on its official Aircraft Configuration page: roughly 17.1-19.1 inches on A319/A320 family and 16.5-19.1 inches on the A321 family, with middle seats the widest in each row.", "by_aircraft": [ { "aircraft": "Airbus A319", "cabin": "economy", "width_in": "17.1-19.1", "source": { "url": "https://www.flyfrontier.com/about-us/aircraft-configuration/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A320 / A320neo", "cabin": "economy", "width_in": "17.1-19.1", "source": { "url": "https://www.flyfrontier.com/about-us/aircraft-configuration/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Airbus A321 / A321neo", "cabin": "economy", "width_in": "16.5-19.1", "source": { "url": "https://www.flyfrontier.com/about-us/aircraft-configuration/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } } ], "notes": "Frontier's official page breaks width down by seat position, not a single number. A319/A320: window 17.1-18 in, middle 17.8-19.1 in, aisle 17.4-18 in. A321: window 16.5-18 in, middle 16.5-19.1 in, aisle 16.7-18 in. Middle seats are generally the widest. The page does not separately distinguish ceo vs neo variants (A320neo and A321neo are not broken out), and it does not list seat pitch or premium (UpFront Plus / First Seat) dimensions. Frontier's extra-seat-space FAQ explicitly points customers of size to this page to check widths before booking." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked on 2026-06-11: flyfrontier.com Special Services page (Customer of Size section), flyfrontier.com/accessibility, the faq.flyfrontier.com Special Services article index, the extra-seat-space FAQ, and the Contract of Carriage PDF (R0/R1, dated 2026-01-16, at f9prodcdn.azureedge.net/media/11004/coc_r1_english.pdf). None state a seatbelt length or extender added length." }, "extender": { "available": null, "how_to_request": "Not published. Frontier's website (Special Services, Accessibility, FAQ) and Contract of Carriage contain no seatbelt-extender policy at all - no request procedure, no availability statement, no restrictions.", "personal_extenders_allowed": null, "restrictions": [], "source": null, "notes": "Searched flyfrontier.com Special Services page, flyfrontier.com/accessibility, the full faq.flyfrontier.com Special Services article list, the extra-seat-space FAQ, and the Contract of Carriage (2026-01-16) on 2026-06-11 - zero mentions of extenders. Unverified third-party blogs and forum posts claim flight attendants provide extenders on request and that extenders may not be usable in Row 1 (First Seats), but these claims could not be confirmed on any reputable or official source and are NOT recorded as fact. We record this policy as not published by the airline." }, "customer_of_size": { "policy_name": "Customer of Size", "summary": "Frontier asks customers who cannot fully lower both armrests, or who require space from a neighboring seat or the aisle, to book two seats before traveling. The armrest is treated as the definitive boundary between seats and a safety device limiting side-to-side movement. The Contract of Carriage makes it mandatory: in Frontier's sole judgment such a passenger 'will be required to purchase a ticket for an additional seat (or more, if required) at the price then applicable.' If sufficient contiguous seats are unavailable, the passenger may switch to a flight that has them (fees apply) or receive a refund to the original form of payment.", "second_seat_required_when": "When the passenger is unable to sit in an aircraft seat without lifting either or both armrests, occupies any portion of an adjacent seat, or encroaches into the aisle or adjacent seats (Contract of Carriage, Refusal to Transport section D 'Customer of Size'; FAQ wording: 'unable to fully lower both armrests or require space from a neighboring seat or the aisle').", "purchase_process": "Book two seats prior to travel; Frontier's FAQ directs customers to arrange the extra seat purchase via its customer-support chat (flyfrontier.com/chat-with-us). The extra seat is bought at the then-applicable fare.", "refund_conditions": "Extra seats follow Frontier's standard refund/Change & Cancellation policy - there are no special or separate refund rules and no automatic refund of the second seat after travel. Exception in the Contract of Carriage: if sufficient contiguous seats are not available, the passenger may opt for a refund to the original form of payment.", "source": { "url": "https://faq.flyfrontier.com/help/customers-requiring-extra-seat-space", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Verified across three official sources on 2026-06-11: (1) faq.flyfrontier.com/help/customers-requiring-extra-seat-space (booking trigger, chat purchase, standard-refund rule, pointer to Aircraft Configuration page); (2) flyfrontier.com Special Services page, 'Customer of Size' section ('Customers who are unable to lower both armrests and/or who compromise any portion of adjacent seat or aisle should book two seats prior to travel'); (3) Contract of Carriage dated 2026-01-16, Refusal to Transport section D (mandatory purchase language and contiguous-seat refund option), at https://f9prodcdn.azureedge.net/media/11004/coc_r1_english.pdf. Note Frontier does NOT refund the extra seat if the flight has open seats, unlike some competitors' policies." }, "gaps": [ "Seatbelt length: not published by Frontier anywhere found (Special Services, Accessibility, FAQs, Contract of Carriage all checked 2026-06-11).", "Seatbelt extender policy: Frontier publishes nothing - availability, request process, Row 1/First Seat restrictions, and personal-extender rules are all undocumented officially. Third-party claims exist but were not verifiable on reputable sources.", "Official seat widths are not broken out for A320neo vs A320ceo or A321neo vs A321ceo, and no pitch or premium-seat (UpFront Plus / First Seat) dimensions are published on the Aircraft Configuration page.", "Whether Frontier's new First Seats (rows 1-2) use airbag/inflatable seatbelts incompatible with extenders could not be verified on any official page." ], "outreach": { "items": [ { "id": "extender", "topic": "Extender policy", "question": "Are seatbelt extenders available on Frontier flights, how does a customer request one, and are there seating restrictions (exit rows, Row 1) for extender users? Frontier publishes nothing on this.", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard seatbelt length on Frontier aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "allegiant", "name": "Allegiant Air", "iata": "G4", "region": "United States", "seat_width": { "summary": "Allegiant publishes a single fleet-wide figure of 17.8 inches measured from inside of armrest to inside of armrest; it does not publish per-aircraft economy widths.", "by_aircraft": [ { "aircraft": "Airbus A319/A320 (all-economy fleet)", "cabin": "economy", "width_in": "17.8", "source": { "url": "https://www.allegiantair.com/passengers-special-needs", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" } }, { "aircraft": "Boeing 737 MAX 8-200", "cabin": "economy", "width_in": "17", "source": { "url": "https://seatmaps.com/airlines/g4-allegiant-air/boeing-737-max-8/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } } ], "notes": "The 17.8\" figure is the airline's own statement ('The airline seats measure 17.8\\\" from inside of armrest to inside of armrest') on its Passengers with Special Needs page; it is presented fleet-wide, not per aircraft, and may predate the Boeing 737 MAX deliveries that began in late 2024. The 737 MAX 8-200 width (17\") comes from seatmaps.com with no publication date shown — treat as unconfirmed; aeroLOPA's Allegiant 737-8 page shows the layout but no numeric width. Allegiant does not publish seat width on its fleet/aircraft pages." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked allegiantair.com/passengers-special-needs, the FAQ section (searched 'seat belt extension', 'customer of size', exit-row FAQs), allegiantair.com/seating-checking-boarding, and the Contract of Carriage (allegiantair.com/contract-carriage) on 2026-06-11 — no seatbelt length anywhere. Secondary blogs claim 33-40 inches but cite no airline source; not recorded as data." }, "extender": { "available": true, "how_to_request": "Allegiant does not publish a request procedure. Its exit-row eligibility rules confirm seat belt extensions are used onboard. Practical route per the airline's general special-assistance process: note the need in the Special Assistance/optional comments section when booking, or ask a flight attendant onboard (the ask-the-crew step is reported by secondary sources only).", "personal_extenders_allowed": null, "restrictions": [ "Passengers who require a seat belt extension may not sit in exit rows: exit-row eligibility requires that the passenger 'does not require a seat belt extension due to the hazard of entanglement' (verified on allegiantair.com)." ], "source": { "url": "https://www.allegiantair.com/seating-checking-boarding", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "The exit-row restriction is verified on both allegiantair.com/seating-checking-boarding and the FAQ. Allegiant publishes nothing about extender length, how to request one, or whether personal/third-party extenders are allowed — those remain gaps. Contract of carriage Art. 10 allows refusal of transport to 'persons who are unable to occupy a seat with the seat belt fastened' (per allegiantair.com/contract-carriage, checked 2026-06-11)." }, "customer_of_size": { "policy_name": "Passenger of Size (under 'Passengers with Special Needs')", "summary": "Allegiant's seats measure 17.8 inches between armrests. If you cannot lower the armrest and/or you would compromise any portion of the adjacent seat(s), Allegiant says you should purchase an additional ticket during the initial reservation. When you buy the second seat, two side-by-side seats are pre-assigned at no additional charge. If you wait until the day of travel, an agent can only sell a second ticket if two adjacent seats are still available; if the flight is sold out, the passenger 'shall be denied travel in the interest of safety.'", "second_seat_required_when": "When the passenger cannot lower the armrest and/or compromises any portion of the adjacent seat(s).", "purchase_process": "Buy the additional ticket during the initial reservation (online or with an agent); Allegiant then pre-assigns two side-by-side seats at no extra seat-assignment charge. Day-of-travel purchase is possible only if two adjacent seats remain.", "refund_conditions": "Not published by Allegiant. Secondary sources (e.g., SmarterTravel airline policy roundups) report Allegiant does NOT refund the second seat even if the flight has open seats — unverified on the airline's own site.", "source": { "url": "https://www.allegiantair.com/passengers-special-needs", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Policy text verified on the Passengers with Special Needs page and mirrored in the FAQ. The armrest is the criterion; weight is not mentioned." }, "gaps": [ "Seatbelt length: not published anywhere on allegiantair.com (special-needs page, FAQs, contract of carriage all checked).", "Extender request procedure and extender length: not published; 'ask the flight crew' comes only from secondary blogs.", "Whether personal/third-party seatbelt extenders are permitted: not published by Allegiant.", "Second-seat refund policy: not published on allegiantair.com; only secondary sources say it is non-refundable.", "Boeing 737 MAX 8-200 seat width: not published by Allegiant; 17\" figure is from seatmaps.com (undated secondary source)." ], "outreach": { "items": [ { "id": "extender-request", "topic": "Extender request procedure", "question": "How does a customer request a seatbelt extender on Allegiant - onboard from a flight attendant, or in advance? Are personal extenders permitted?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard seatbelt length on Allegiant aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "refund", "topic": "Second-seat refunds", "question": "Is a pre-purchased second seat ever refunded (for example, if the flight departs with open seats)?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "hawaiian", "name": "Hawaiian Airlines", "iata": "HA", "region": "United States", "seat_width": { "summary": "Hawaiian states most of its seats are 18 inches wide and publishes average widths by aircraft type on its 'Guests With Size' help page, with some rear-of-aircraft seats narrower (16.5-17.6 inches).", "by_aircraft": [ { "aircraft": "Boeing 717", "cabin": "economy", "width_in": "17.5-18", "source": { "url": "https://hawaiianair.custhelp.com/app/answers/detail/a_id/2228/~/guests-with-size", "type": "airline_official", "accessed": "2026-06-11", "published": "2025-09-05 (archived copy)", "confidence": "verified" } }, { "aircraft": "Airbus A321neo", "cabin": "economy", "width_in": "16.8-18", "source": { "url": "https://hawaiianair.custhelp.com/app/answers/detail/a_id/2228/~/guests-with-size", "type": "airline_official", "accessed": "2026-06-11", "published": "2025-09-05 (archived copy)", "confidence": "verified" } }, { "aircraft": "Airbus A330", "cabin": "economy", "width_in": "16.5-18", "source": { "url": "https://hawaiianair.custhelp.com/app/answers/detail/a_id/2228/~/guests-with-size", "type": "airline_official", "accessed": "2026-06-11", "published": "2025-09-05 (archived copy)", "confidence": "verified" } }, { "aircraft": "Boeing 787-9", "cabin": "economy", "width_in": "17.6-18", "source": { "url": "https://hawaiianair.custhelp.com/app/answers/detail/a_id/2228/~/guests-with-size", "type": "airline_official", "accessed": "2026-06-11", "published": "2025-09-05 (archived copy)", "confidence": "verified" } } ], "notes": "Airline-published 'Average Seat Widths' from Hawaiian's own 'Guests With Size' help page: B717 18\" (exit rows 17.5\"), A321neo 18\" (some rear seats 16.8\"), A330 18\" (some rear seats 16.5\"), B787 18\" (some rear seats 17.6\"). The page also listed ATR 42-500 at 17\", omitted here because the 'Ohana by Hawaiian ATR operation ended in 2021. IMPORTANT CAVEAT: hawaiianairlines.com could not be read automatically, so this airline-written content was verified against an archived copy of the page dated September 5, 2025; the live page now redirects to hawaiianairlines.com/travel-info/policies/seating-customers-of-size, which we could not read directly. Values may have changed amid the Alaska Airlines integration." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked Hawaiian's 'Guests With Size' help page (archived copy dated 2025-09-05), its 'Guests with disabilities' help page (archived copy dated 2026-01-13), and its special-assistance page for guests with disabilities (archived copy dated 2025-11-18) — none mention seatbelt length. Secondary blogs (e.g., Portly Passengers, 2018) claim ~51-inch belts; that figure is 8 years old and unverified, so it is not recorded as data." }, "extender": { "available": null, "how_to_request": "Not published. Hawaiian's customers-of-size and disability pages do not mention seatbelt extenders at all. General accessibility requests go through Reservations at 1-800-367-5320 (TTY: dial 711), or by asking any Hawaiian employee during travel.", "personal_extenders_allowed": null, "restrictions": [], "source": null, "notes": "We checked Hawaiian's 'Guests With Size' page and both of its disability-assistance pages on June 11, 2026, and found no official statement on extender availability, request process, exit-row restrictions, airbag seatbelts, or personal extenders. Other websites say extenders are provided onboard on request, but the airline's own pages do not confirm it, so we record availability as unknown rather than guessing." }, "customer_of_size": { "policy_name": "Customers of size seating guidelines (consolidated Alaska Air Group policy)", "summary": "Hawaiian now follows Alaska Air Group's consolidated customer-of-size policy, and the policy text names both airlines. Any customer who cannot comfortably fit in one seat with the armrests in the down position must purchase an additional seat; the armrest is the 'definitive boundary' between seats. The second seat is priced the same as the first when bought at the same time. If every flight in each direction departs with at least one open seat, the second-seat cost is refunded after travel. Arriving without a pre-purchased second seat means buying one before boarding; if the need is determined onboard, you must deplane and rebook two seats on the next available flight.", "second_seat_required_when": "The customer cannot comfortably fit within one seat with the armrests in the down position — this applies even when seated next to a traveling family member. A seatbelt extension does not substitute for the second seat.", "purchase_process": "Contact Alaska Airlines (or Hawaiian Airlines) Reservations to book; call-center ticketing fees are waived, adjacent seats are reserved in advance, and both seats are sold at the same fare when purchased together. If not purchased in advance, an airport agent will connect you with reservations to buy the second seat before boarding.", "refund_conditions": "Refund of the second seat if all flights in each direction departed with an open seat available. Request post-flight with name, travel dates, flight info and ticket number; must be requested within 90 days of travel. Customers who buy a second seat without meeting the policy criteria are ineligible for the refund.", "source": { "url": "https://www.hawaiianairlines.com/content/travel-info/policies/seating-customers-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Verified live in a browser by the operator on June 11, 2026: this hawaiianairlines.com address serves Alaska Airlines' consolidated seating policy (the page's canonical address is https://www.alaskaair.com/content/travel-info/policies/seating-customers-of-size) and the policy text covers both airlines. It supersedes Hawaiian's earlier 'Guests With Size' help page and its 1-866-586-9419 extra-seat phone line." }, "gaps": [ "Hawaiian's measurement figures (seat widths) were verified against archived copies of the airline's own pages (2025-09-05 / 2026-01-13); the customer-of-size policy, by contrast, was re-checked live in a browser on June 11, 2026.", "Seatbelt length: not published by Hawaiian; the widely-cited 51\" figure is from a 2018 blog and was not recorded.", "Seatbelt extender availability, request process, exit-row/airbag restrictions, and personal-extender rules: not published on any Hawaiian page found.", "Policies are consolidated with Alaska (verified live 2026-06-11), but Hawaiian's fleet differs from Alaska's: no Alaska measurement — seat width or seatbelt length — is applied to Hawaiian aircraft unless the consolidated page states it for Hawaiian aircraft specifically. Hawaiian's own figures still trace to the archived copies above." ], "consolidation_note": { "text": "Hawaiian Airlines is now part of Alaska Air Group, and the two airlines’ seating policies have been consolidated — the second-seat policy below is the current, shared one.", "links": [ { "label": "Hawaiian's policy page", "url": "https://www.hawaiianairlines.com/content/travel-info/policies/seating-customers-of-size" }, { "label": "the same policy at alaskaair.com", "url": "https://www.alaskaair.com/content/travel-info/policies/seating-customers-of-size" } ] }, "outreach": { "covered_by": "alaska", "items": [] } }, { "id": "air-canada", "name": "Air Canada", "iata": "AC", "region": "Canada", "seat_width": { "summary": "Air Canada does not publish economy seat widths on its accessible web pages; per-aircraft figures below are from aeroLOPA seat maps and range from 17.0 to 18.0 inches in mainline economy.", "by_aircraft": [ { "aircraft": "Airbus A220-300", "cabin": "economy", "width_in": "18.0", "source": { "url": "https://www.aerolopa.com/ac-223", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A320-200", "cabin": "economy", "width_in": "18.0", "source": { "url": "https://www.aerolopa.com/ac-320-1", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A321-200", "cabin": "economy", "width_in": "18.0", "source": { "url": "https://www.aerolopa.com/ac-321-1", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 737 MAX 8", "cabin": "economy", "width_in": "17.0", "source": { "url": "https://www.aerolopa.com/ac-7m8-1", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A330-300", "cabin": "economy", "width_in": "18.0", "source": { "url": "https://www.aerolopa.com/ac-333-1", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 777-300ER", "cabin": "economy", "width_in": "17.3", "source": { "url": "https://www.aerolopa.com/ac-77w-1", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 787-8 / 787-9", "cabin": "economy", "width_in": "17.1", "source": { "url": "https://www.aerolopa.com/ac-789", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } } ], "notes": "aircanada.com's fleet page (aircanada.com/ca/en/aco/home/fly/onboard/fleet.html) could not be read automatically on 2026-06-11, so it could not be confirmed whether Air Canada currently publishes seat width itself; widths above are aeroLOPA values measured between armrests (10-abreast 777-300ER at 17.3in, 9-abreast 787 at 17.1in). The 787-8 figure (17.1in) was separately confirmed at aerolopa.com/ac-788. Air Canada Rouge A319/A320/A321 configurations may differ; an old Rouge backgrounder PDF on aircanada.com cites 18in for Rouge A319 but is stale (mentions retired 767s)." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked aircanada.com accessibility pages (seating-options.html, medical-approval.html), the fleet page, and web searches restricted to aircanada.com on 2026-06-11; Air Canada does not publish seat belt length. Third-party blogs estimate ~46in for economy, but these are unverified and were not used." }, "extender": { "available": true, "how_to_request": "Contact Air Canada Accessibility Services at least 48 hours before departure to request a 'flexible seating arrangement', which Air Canada's accessibility page explicitly lists as including a seatbelt extender; extenders can also be requested from cabin crew on board.", "personal_extenders_allowed": null, "restrictions": [ "Air Canada's exit row eligibility rules require passengers to be 'free from any disability, condition or responsibilities' preventing operation of the emergency exit; the airline does not explicitly publish an extender/exit-row rule on its website.", "Transport Canada Advisory Circular AC 605-004 (regulatory guidance applying to Canadian carriers) advises that passengers requiring a seat belt extender should not occupy emergency exit row seats.", "Per CTA Decision 11-AT-A-2019, Air Canada stated each of its aircraft carries four seat belt extenders and committed to provide one when passengers confirm the need in advance via its medical desk (now Accessibility Services); passengers with a stable, permanent need can request a long-term file." ], "source": { "url": "https://www.aircanada.com/ca/en/aco/home/plan/accessibility/seating-options.html", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "Availability and the 48-hour advance request were verified on the live aircanada.com page on 2026-06-11 (the site could not be read by simple automated tools, so the live page was read indirectly). Air Canada publishes no policy on personal/third-party extenders. Exit-row restriction is from Transport Canada AC 605-004 (tc.canada.ca) and CTA Decision 11-AT-A-2019 (otc-cta.gc.ca), both secondary/regulatory rather than aircanada.com." }, "customer_of_size": { "policy_name": "Additional seating / extra seat (One Person, One Fare for travel within Canada)", "summary": "Air Canada provides an extra adjacent seat FREE OF CHARGE on itineraries within Canada for passengers who need additional seating due to disability (Canada's CTA 'One Person, One Fare' requirement, whose qualifying language — the regulator's words, not ours — includes persons 'disabled by severe obesity'). The free seat requires medical documentation: the passenger and their healthcare provider complete the Air Travel Requirements Assessment Form and email it to Accessibility Services at least 48 hours before departure. On itineraries outside Canada, the extra seat is NOT free and must be purchased. Adjacent seats are assigned in advance; only one reservation/ticket in the traveller's name is required. Extra seating is not available in the Signature Class cabin due to cabin configuration.", "second_seat_required_when": "Air Canada does not publish a 'must buy a second seat' trigger (no armrest or seatbelt-extender test is stated). Additional seating is framed as an accommodation you request when you need more than one seat, with medical approval required when the request is due to a disability.", "purchase_process": "Within Canada: print and complete the Air Travel Requirements Assessment Form (Section 1 by the passenger, Section 2 by a healthcare provider), email it to accessible@aircanada.ca at least 48 hours before departure, and Accessibility Services arranges the free adjacent seat. Outside Canada: contact Air Canada Accessibility Services/Reservations at least 48 hours before departure to purchase the extra seat (price/discount not published).", "refund_conditions": "Not published on the pages reviewed; aircanada.com does not state refund terms specific to purchased extra seats on international itineraries.", "source": { "url": "https://www.aircanada.com/ca/en/aco/home/plan/accessibility/seating-options.html", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "Verified on aircanada.com seating-options page and medical-approval page (https://www.aircanada.com/ca/en/aco/home/plan/accessibility/medical-approval.html, accessed 2026-06-11). Page footnote: 'On flights outside of Canada, extra seats are available for purchase.' The One Person, One Fare requirement stems from CTA Decision 6-AT-A-2008; the CTA guide (otc-cta.gc.ca/eng/publication/additional-seating-and-one-person-one-fare-requirement-domestic-travel-a-guide) confirms it applies to DOMESTIC travel only and covers persons 'disabled by severe obesity'. Form URL: https://www.aircanada.com/content/dam/aircanada/portal/documents/PDF/en/Air-Travel-Requirements-Assessment-Form-EN.pdf. Duplicate bookings under the same name are not permitted." }, "gaps": [ "Could not verify whether aircanada.com itself publishes per-aircraft economy seat widths: the fleet page could not be read by any method we tried, so widths were taken from aeroLOPA (an unofficial source).", "Seat belt length: not published by Air Canada anywhere found.", "Policy on personal/third-party seat belt extenders: not published by Air Canada.", "Price/discount and refund conditions for purchased extra seats on international itineraries: not published on the accessibility pages reviewed.", "Exit-row prohibition for extender users is documented only in Transport Canada guidance and CTA proceedings, not on aircanada.com." ], "outreach": { "items": [ { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard economy seatbelt length on Air Canada aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "width", "topic": "Official seat widths", "question": "Does Air Canada publish official per-aircraft economy seat widths? We could not find them and currently rely on a third-party source.", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "intl-terms", "topic": "International extra-seat terms", "question": "For itineraries outside Canada (where One Person, One Fare does not apply), how is the additional seat priced, and is it ever refunded?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "british-airways", "name": "British Airways", "iata": "BA", "region": "United Kingdom", "seat_width": { "summary": "British Airways publishes minimum economy seat widths by cabin (not by aircraft): 17-18in (43-45cm) in short-haul Euro Traveller and 16-17in (40-43cm) in long-haul World Traveller.", "by_aircraft": [ { "aircraft": "All short-haul (Euro Traveller economy, A320 family)", "cabin": "economy", "width_in": "17.0-18.0", "source": { "url": "https://www.britishairways.com/content/information/seating/reserving-your-seat", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "All long-haul (World Traveller economy)", "cabin": "economy", "width_in": "16.0-17.0", "source": { "url": "https://www.britishairways.com/content/information/seating/reserving-your-seat", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "Airbus A320neo", "cabin": "economy", "width_in": "18.0", "source": { "url": "https://www.aerolopa.com/ba-32n-1", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A350-1000", "cabin": "economy", "width_in": "18.0", "source": { "url": "https://www.aerolopa.com/ba-351", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A380-800", "cabin": "economy", "width_in": "18.0", "source": { "url": "https://www.aerolopa.com/ba-38a-m", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 777-200ER", "cabin": "economy", "width_in": "17.3", "source": { "url": "https://www.aerolopa.com/ba-77m", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 787-9", "cabin": "economy", "width_in": "17.1", "source": { "url": "https://www.aerolopa.com/ba-789", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } } ], "notes": "BA's own published figures are labelled 'minimum seat widths' in its seat dimensions guide on the 'Choosing your seat' page (cabin-level, not per aircraft); the page also publishes Euro Traveller armrests lift fully, while on some long-haul aircraft (e.g. A380) economy armrests stop at 45 degrees and cannot fold fully flat. MILD CONFLICT: aeroLOPA per-aircraft World Traveller widths (17.1-18.0in, 10-abreast 777 at 17.3in) sit at or above the top of BA's published 16-17in World Traveller range; BA's range appears conservative/minimum-based. ba.com could not be read automatically, so the live pages were read indirectly on 2026-06-11.", "display_note": "British Airways publishes minimum widths by cabin, not by aircraft. Third-party per-aircraft figures sit at or above the top of BA's published range — BA's own minimums lead here as the planning numbers." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked ba.com 'Choosing your seat' (extra seat / seat dimensions guide), 'Seat supports', and disability-assistance pages, plus site-restricted web searches on 2026-06-11; BA does not publish seat belt length. A third-party plus-size travel blog (plussizetraveltoo.com, 2022) claims a BA 'seatbelt' figure of 22in/56cm, but that figure is garbled (it appears to describe a passenger-width threshold, not belt length) and was not used." }, "extender": { "available": true, "how_to_request": "Ask cabin crew on board; BA's 'Choosing your seat' page states 'We can give you an extension seatbelt if you need it' in the context of economy passengers needing more space to fasten the seat belt. No advance booking step is published for extenders alone, though BA recommends requesting any disability assistance at least 48 hours before departure via Manage My Booking.", "personal_extenders_allowed": null, "restrictions": [ "Extra seats for comfort (the related policy) cannot be purchased at a bulkhead or in an exit row.", "Exit-row occupants must meet fitness/eligibility criteria at BA's sole discretion; BA does not explicitly publish an extender-specific exit-row ban.", "Extension seatbelts are also used in specific assistive contexts BA documents: with seat support devices in Club Suite, and for lap infants (crew provide and fit the infant extension belt)." ], "source": { "url": "https://www.britishairways.com/content/information/seating/reserving-your-seat", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "Availability verified on ba.com's 'Choosing your seat' page (read from the live site on 2026-06-11; ba.com cannot be read by ordinary automated tools). Seat-supports page (britishairways.com/content/information/disability-assistance/assistance-available/seat-supports) confirms extension seatbelts exist fleet-wide including Club Suite. BA publishes no policy on personal/third-party extenders." }, "customer_of_size": { "policy_name": "Extra seat for comfort (Booking an extra seat for additional space)", "summary": "BA does not use the term 'customer of size' but publishes when you must buy a second seat: you'll need to buy yourself an extra seat for comfort if you're travelling in economy and need more space to easily fasten your seatbelt for take-off, landing or turbulence, OR if you're unable to fully lower both armrests of your seat (a fully lowered armrest between passengers is a safety requirement during take-off, landing and turbulence). BA will provide an extension seatbelt if needed. The extra seat keeps the adjacent seat free but doesn't always give additional seat width, and on some long-haul aircraft economy armrests only lift to 45 degrees. There is no free-second-seat scheme.", "second_seat_required_when": "In economy, when you cannot easily fasten your seatbelt for take-off/landing/turbulence even with available means, or when you cannot fully lower both armrests of your seat.", "purchase_process": "Extra-seat bookings cannot be made online: contact British Airways (or your travel agent) to book. If you arrive at the airport without one, speak to BA staff - you may be able to buy an extra seat if seats are available in your cabin (card payment only at many airports, including Heathrow, Gatwick and some in North America). The extra seat cannot be at a bulkhead or in an exit row, and cannot be bought on a BA-operated flight if the journey includes a flight operated by another airline.", "refund_conditions": "Not published for extra-seat tickets on the page reviewed. (BA's paid-seating refund T&Cs on the same page cover seat-selection fees, not extra-seat tickets: refundable only if BA changes your seat unsatisfactorily, cancels the flight, you become exit-row ineligible with 48h notice, or after an upgrade; claims within 30 days of the last flight.)", "source": { "url": "https://www.britishairways.com/content/information/seating/reserving-your-seat", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "Verified on ba.com 'Choosing your seat' page, sections 'Booking an extra seat for additional space' and 'Additional personal space and safety' (read from the live site on 2026-06-11). Older third-party sources (plussizetraveltoo.com, 2022) cite a BA threshold of 'over 16 stone (102kg) or 22in (56cm) wide'; no such numeric threshold appears on the current ba.com page, so it was not recorded as current policy. Travel-trade page britishairways.com/travel-partner-connect/en/bb/policies/self-service/booking-extra-seats covers agent booking of extra seats (second coupon booked with 'EXST')." }, "gaps": [ "Seat belt length: not published by British Airways.", "Policy on personal/third-party seat belt extenders: not published by BA.", "Refund conditions specific to extra-seat (comfort) tickets: not stated on the customer-facing page reviewed; only paid seat-selection refund T&Cs are published.", "BA's published World Traveller width range (16-17in) conflicts mildly with aeroLOPA per-aircraft values (17.1-18in); recorded both with the discrepancy flagged in the seat width notes.", "BA's fleet-facts page showed no per-aircraft seat measurements when we read it, so cabin-level figures from the 'Choosing your seat' page are BA's only verifiable published widths.", "ba.com could not be read directly (it shows a 'high demand on ba.com' notice instead); all ba.com content was read indirectly from the live site on 2026-06-11 - noted for transparency." ], "outreach": { "items": [ { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard economy seatbelt length on British Airways aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "refund", "topic": "Extra-seat refunds", "question": "Is an 'extra seat for comfort' ever refunded after travel (for example, if the flight departs with open seats)?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "personal-extender", "topic": "Personal extenders", "question": "Are customer-owned seatbelt extenders permitted, or must customers use the BA-provided extension?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "lufthansa", "name": "Lufthansa", "iata": "LH", "region": "Germany", "seat_width": { "summary": "Lufthansa does not publish economy seat widths anywhere on lufthansa.com (fleet pages offer only seat-map PDFs without dimensions); secondary seat-map sources list roughly 17-18 inches depending on aircraft, with at least one direct conflict between sources.", "by_aircraft": [ { "aircraft": "Airbus A350-900", "cabin": "economy", "width_in": "17-18", "source": { "url": "https://seatmaps.com/airlines/lh-lufthansa/airbus-a350-900/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "conflicting" }, "display": { "planning_number": "17", "note": "Lufthansa publishes no seat dimensions. Secondary sources disagree on this aircraft: 17 inches (SeatGuru, archived December 2024) and 18 inches (seatmaps.com, undated). The smaller figure is the planning number.", "ruling": "operator-2026-06-11: display disagreement, 17 leads; an official figure from the operator pre-launch check of lufthansa.com replaces both if found. operator-2026-06-12: pre-launch check completed, no official A350 economy width found anywhere on lufthansa.com - the displayed disagreement stands; the width hunt moves to the outreach pipeline." } }, { "aircraft": "Boeing 747-8", "cabin": "economy", "width_in": "17", "source": { "url": "https://seatmaps.com/airlines/lh-lufthansa/boeing-747/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Boeing 787-9", "cabin": "economy", "width_in": "17", "source": { "url": "https://seatmaps.com/airlines/lh-lufthansa/boeing-787-9/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A380-800", "cabin": "economy", "width_in": "18", "source": { "url": "https://seatmaps.com/airlines/lh-lufthansa/airbus-a380/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A320 family (short-haul)", "cabin": "economy", "width_in": "18", "source": { "url": "https://seatmaps.com/airlines/lh-lufthansa/airbus-a320/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } } ], "notes": "Verified that lufthansa.com publishes no width figures: the long-haul seat-map page (lufthansa.com/us/en/seat-maps-long-haul, archived copy dated 2024-05-11) and the A350-900 fleet page (lufthansa.com/us/en/35a, archived copy dated 2026-02-25) contain only downloadable seat-map PDFs with cabin counts, no seat dimensions. A350-900 row is marked conflicting: seatmaps.com (accessed 2026-06-11, undated) states 18 in for all A350-900 variants including Allegris, while SeatGuru (archived copy dated 2024-12-26 of seatguru.com/airlines/Lufthansa/Lufthansa_Airbus_A350-900.php) stated Economy width 17 in (Premium Economy 18, Business 20) for the same 48J/21W/224M layout. All other rows come from a single secondary source (seatmaps.com, no publication date shown) and could not be cross-verified; treat with caution, especially the 18-in figures." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked lufthansa.com Accessible travel page (lufthansa.com/us/en/travellers-with-special-needs, archived copy dated 2025-03-04), the advance seat reservation page, fleet/seat-map pages and child-restraint page: no seatbelt length is published anywhere. Third-party extender retailers claim LH belts are about 22 in / 56 cm but these are unverified commercial sources and were NOT recorded as fact." }, "extender": { "available": true, "how_to_request": "Lufthansa does not publish a request procedure. The airline's own advance-seat-reservation page confirms extenders exist by referencing 'the use of a single seat belt extension'; in practice extenders are requested from cabin crew on board, but that procedure is not stated on lufthansa.com.", "personal_extenders_allowed": null, "restrictions": [ "Lufthansa's official guidance: if you cannot fasten your seat belt despite the use of a SINGLE seat belt extension, you should book the neighbouring seat (Free Neighbour Seat) - i.e. one extension per passenger is the implied limit.", "No published policy found on personal/third-party extenders or on extender use in exit rows / with airbag seatbelts." ], "source": { "url": "https://www.lufthansa.com/us/en/advance-seat-reservation", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Live lufthansa.com could not be read automatically, so the page was verified against an archived copy dated August 11, 2025. The extension is mentioned only indirectly (as a condition for recommending an extra seat); Lufthansa publishes no dedicated extender page." }, "customer_of_size": { "policy_name": "Free Neighbour Seat", "summary": "Lufthansa has no mandatory customer-of-size rule published; instead it 'recommends' booking the vacant seat next to you (Free Neighbour Seat) if: you want more personal space; you cannot be seated in a single seat due to your physical build; you are unable to fold down both armrests; or you cannot fasten your seat belt despite the use of a single seat belt extension. The adjacent seat is then guaranteed to remain empty. Available on continental and intercontinental routes.", "second_seat_required_when": "Never explicitly 'required' in published policy - only recommended when the passenger cannot sit in a single seat due to physical build, cannot fold down both armrests, or cannot fasten the seat belt even with a single seat belt extension.", "purchase_process": "Advance booking only by phone via the Lufthansa Service Center (cannot be booked online). Per the official Lufthansa Group factsheet (09/2025): for the Economy Class Free Neighbor Seat (Extra Seat = EXST) 'the passenger's net fare and the YQ are charged. Passenger-related taxes and fees do not apply.' Alternatively, on the day of departure a neighbouring vacant seat can be purchased subject to availability directly at the airport check-in counter from EUR 59 (price varies by route).", "refund_conditions": "Not published for the extra seat specifically. Lufthansa's general seat-reservation refund rules cover cancelled flights/rebookings where the seat category is unavailable; no published guarantee of a refund if the flight departs with empty seats (unlike Air France).", "source": { "url": "https://www.lufthansa.com/us/en/advance-seat-reservation", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified" }, "notes": "Live lufthansa.com could not be read automatically; the policy text was verified against an archived copy dated August 11, 2025 (Free Neighbour Seat section, including the EUR 59 day-of-departure price). EXST pricing detail verified live from the official Lufthansa Group factsheet for travel agencies: https://business.lufthansagroup.com/content/dam/b2b/experts/files/LH_Allegris_ASR_Factsheet.pdf (dated 09/2025, read 2026-06-11)." }, "gaps": [ "Economy seat width: not published by Lufthansa at all; secondary figures are single-source (seatmaps.com, undated) and the A350-900 value conflicts with archived SeatGuru data (17 vs 18 in).", "Seatbelt length: not published; only unverified retailer claims (~22 in) exist and were not recorded.", "Extender request procedure and personal-extender policy: not published by Lufthansa anywhere found.", "Live lufthansa.com could not be read automatically; the Free Neighbour Seat terms were verified from an archived copy dated 2025-08-11 and the 09/2025 Lufthansa Group factsheet - terms could have changed since.", "No published refund rule for the extra seat if the flight is not full." ], "outreach": { "items": [ { "id": "a350-width", "topic": "A350-900 economy width", "question": "What is the economy seat width (armrest to armrest) on the Lufthansa Airbus A350-900? Third-party sources disagree (17 vs 18 inches) and lufthansa.com publishes no figure.", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "widths", "topic": "Official seat widths", "question": "Does Lufthansa publish official per-aircraft economy seat widths anywhere? Fleet pages carry seat maps without dimensions.", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard economy seatbelt length on Lufthansa aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "refund", "topic": "Free Neighbour Seat refunds", "question": "Is the second seat ever refunded if the flight departs with open seats?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "air-france", "name": "Air France", "iata": "AF", "region": "France", "seat_width": { "summary": "Air France officially publishes cabin-level armrest-to-armrest widths (not per-aircraft): Economy and short-haul Premium cabins are 40 to 45 cm (16-17 in) wide, corresponding to a maximum waist circumference of approximately 135 cm (53 in).", "by_aircraft": [ { "aircraft": "All aircraft - Economy cabin (official fleet-wide range, armrest to armrest)", "cabin": "economy", "width_in": "16-17.7", "source": { "url": "https://wwws.airfrance.us/information/passagers/forte-corpulence", "type": "airline_official", "accessed": "2026-06-11", "published": "2025-10-17", "confidence": "verified" } }, { "aircraft": "Boeing 777-300ER", "cabin": "economy", "width_in": "17", "source": { "url": "https://seatmaps.com/airlines/af-air-france/boeing-777-300er/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "secondary" } }, { "aircraft": "Airbus A350-900", "cabin": "economy", "width_in": "18", "source": { "url": "https://seatmaps.com/airlines/af-air-france/airbus-a350-900/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "conflicting" }, "display": { "demoted_to_footnote": true, "planning_number": "16", "note": "Air France's own published figure for every Economy cabin is 40-45 cm (16-17.7 in), measured armrest to armrest. A third-party seat-map source lists a higher figure for this aircraft, likely measured differently (including armrests).", "ruling": "operator-2026-06-11: airline's official range leads on all three rows; secondary figure kept as educational footnote" } }, { "aircraft": "Airbus A330-200", "cabin": "economy", "width_in": "18", "source": { "url": "https://seatmaps.com/airlines/af-air-france/airbus-a330-200/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "conflicting" }, "display": { "demoted_to_footnote": true, "planning_number": "16", "note": "Air France's own published figure for every Economy cabin is 40-45 cm (16-17.7 in), measured armrest to armrest. A third-party seat-map source lists a higher figure for this aircraft, likely measured differently (including armrests).", "ruling": "operator-2026-06-11: airline's official range leads on all three rows; secondary figure kept as educational footnote" } }, { "aircraft": "Airbus A220-300 (short/medium-haul)", "cabin": "economy", "width_in": "18.5", "source": { "url": "https://seatmaps.com/airlines/af-air-france/airbus-a220-300/", "type": "secondary", "accessed": "2026-06-11", "published": null, "confidence": "conflicting" }, "display": { "demoted_to_footnote": true, "planning_number": "16", "note": "Air France's own published figure for every Economy cabin is 40-45 cm (16-17.7 in), measured armrest to armrest. A third-party seat-map source lists a higher figure for this aircraft, likely measured differently (including armrests).", "ruling": "operator-2026-06-11: airline's official range leads on all three rows; secondary figure kept as educational footnote" } } ], "notes": "Official wording: 'The width of our seats, from armrest to armrest, varies according to the cabin and destination: In Economy and Premium* cabins: from 40 to 45 cm (16-17 inches), which corresponds to a waist circumference of approximately 135 cm (53 inches) maximum.' (* = Europe, North Africa except Algiers, Israel; the long-haul Premium cabin is listed at 47-48 cm / 18.5 in.) Air France does not publish per-aircraft economy widths. The secondary seatmaps.com figures of 18 in (A350/A330) and 18.5 in (A220) exceed Air France's own published 40-45 cm (max 17.7 in) armrest-to-armrest range, hence those rows are marked conflicting - the secondary source is undated and may measure differently (e.g. including armrest)." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline. Air France instead publishes a different kind of fit guidance: Economy/Premium seats (40-45 cm wide) 'correspond to a waist circumference of approximately 135 cm (53 inches) maximum'; with a booked second seat plus a seat belt extension, larger waists can be accommodated in Economy.", "source": { "url": "https://wwws.airfrance.us/information/passagers/forte-corpulence", "type": "airline_official", "accessed": "2026-06-11", "published": "2025-10-17", "confidence": "verified" }, "notes": "Searched the larger-bodied passenger page, accessibility/reduced-mobility pages and seat-option pages; no seat belt length in cm/inches is published anywhere. The waist-circumference guidance (135 cm Economy, 150 cm Business short-haul/Premium long-haul, 200 cm La Premiere/Business long-haul) is the airline's published sizing guidance." }, "extender": { "available": true, "how_to_request": "Contact Air France customer service before flying: 'Please contact our customer service so that they can assess your situation, check if a seat belt extension is necessary, and complete your booking with you.' The extension is provided by Air France with the second seat on long-haul Economy ('This second seat will provide you with greater comfort, while ensuring your safety with a seat belt extension.').", "personal_extenders_allowed": null, "restrictions": [ "In the Premium Economy and Business cabins it is not possible to book an extra seat with a seat belt extension, due to the seat configuration and static armrests (official wording).", "Passengers must be able to raise and lower the armrests without difficulty.", "No published policy found on personal/third-party extenders or exit-row seating for extender users." ], "source": { "url": "https://wwws.airfrance.us/information/passagers/forte-corpulence", "type": "airline_official", "accessed": "2026-06-11", "published": "2025-10-17", "confidence": "verified" }, "notes": "Live airfrance.us could not be read automatically; the page was verified against an archived copy dated November 14, 2025, which records the airline's last update to the page as October 17, 2025." }, "customer_of_size": { "policy_name": "Larger-bodied passengers / booking an extra seat ('forte corpulence')", "summary": "Air France asks larger-bodied travelers to contact customer service for assessment. On long-haul Economy flights, if the seat width is insufficient, customer service will offer a second adjacent seat with a seat belt extension. The 2nd seat in Economy gets a 25% discount and is exempt from all taxes. You cannot book two seats for the same person online - it must go through customer service, an Air France agency, call center or travel agency. Airport check-in is mandatory (no online/kiosk check-in), and the 2nd seat does not include an extra baggage allowance. A passenger who has not booked a 2nd seat may be denied boarding for safety reasons if the flight is full and they cannot sit in a single seat. Extra seats with belt extensions are not available in Premium Economy or Business due to static armrests.", "second_seat_required_when": "Not framed as an absolute requirement, but: 'You may be denied boarding for security reasons if: you have not booked a 2nd seat, the flight is full, and you are unable to sit in a single seat.' Practically, a 2nd seat is needed when the passenger cannot fit in one Economy seat (published guide: waist circumference above approximately 135 cm / 53 in for the 40-45 cm wide Economy seats) or cannot raise/lower the armrests.", "purchase_process": "Contact Air France customer service (they assess the situation, check if a seat belt extension is necessary, and complete the booking); also bookable through an Air France agency, call center or travel agency. Online booking of two seats for one person is not possible in the Economy cabin. 25% discount on the 2nd seat, which is exempted from all taxes. Must check in at the airport.", "refund_conditions": "If there is an extra (empty) seat on board in addition to the 2nd seat purchased, Air France will refund the 2nd seat. Refund is requested online via the 'Refund' page after the flight.", "source": { "url": "https://wwws.airfrance.us/information/passagers/forte-corpulence", "type": "airline_official", "accessed": "2026-06-11", "published": "2025-10-17", "confidence": "verified" }, "notes": "Live airfrance.us could not be read automatically; content was verified against an archived copy dated November 14, 2025 (page last updated by the airline 2025-10-17). Important distinction: Air France's 'Seat Plus' (Siege Plus) option is an EXTRA-LEGROOM seat upgrade (more legroom in Economy), NOT a second-seat product - the second-seat policy lives on the 'forte-corpulence' (larger-bodied passengers) page." }, "gaps": [ "Per-aircraft economy seat widths: not published by Air France (only the fleet-wide 40-45 cm cabin range); secondary seatmaps.com figures are undated, single-source, and partially exceed the official range (marked conflicting).", "Seatbelt length: not published; only waist-circumference guidance (135 cm max for Economy) is official.", "Personal/third-party extender policy and exit-row restrictions for extender users: not published.", "Live wwws.airfrance.us could not be read automatically; policy verified from an archived copy dated 2025-11-14, last updated by the airline 2025-10-17 - terms could have changed since.", "The exact price basis of the 2nd seat (which fare it is 25% off of) is not spelled out on the page." ], "outreach": { "items": [ { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard economy seatbelt length on Air France aircraft? (We know the 40-45 cm seat width and ~135 cm waist guidance.)", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "widths", "topic": "Per-aircraft widths", "question": "Are per-aircraft economy width figures available beyond the published fleet-wide 40-45 cm range?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "klm", "name": "KLM Royal Dutch Airlines", "iata": "KL", "region": "Netherlands", "seat_width": { "summary": "KLM does not publish classic 'seat width' specs, but its passenger-of-size page publishes the space between armrests per aircraft type: 41.5-46 cm (16.3-18.1 in) in Economy depending on aircraft.", "by_aircraft": [ { "aircraft": "Airbus A330", "cabin": "economy", "width_in": "18.1", "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "Boeing 777", "cabin": "economy", "width_in": "16.9", "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "Boeing 787-9", "cabin": "economy", "width_in": "16.9", "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "Boeing 787-10", "cabin": "economy", "width_in": "16.3", "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "Boeing 737 (700/800/900)", "cabin": "economy", "width_in": "16.9", "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "Embraer 175 / 190 / 195-E2 (KLM Cityhopper)", "cabin": "economy", "width_in": "17.7", "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } } ], "notes": "Figures are KLM's published 'space between armrests' in Economy Class, converted from cm (A330: 46 cm; B777: 43 cm; B787-9: 43 cm; B787-10: 41.5 cm; B737: 43 cm; Embraer 175/190/195-E2: 45 cm). Premium Comfort is 48-50 cm. KLM's economy-class-seats page publishes legroom/recline only, not width. The passenger-of-size page does not yet list the incoming Airbus A350." }, "seatbelt": { "published_by_airline": true, "length_in": "42.1-61.0", "statement": "KLM publishes seat belt lengths on its passenger-of-size page: Economy Class belts are between 107 cm and 155 cm (approx. 42-61 in); Premium Comfort 124 cm; Business 124-148 cm.", "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "Verified on klm.com on 2026-06-11: KLM still publishes belt lengths (in cm). The wide 107-155 cm Economy range means belt length varies considerably by aircraft/seat; KLM does not break it down further." }, "extender": { "available": true, "how_to_request": "Ask the cabin crew on board; no pre-booking mechanism is described. The extender adds 63 cm (approx. 24.8 in) to the seat belt length.", "personal_extenders_allowed": false, "restrictions": [ "Personal seat belt extenders may not be used ('Because of safety, you cannot use your own seat belt extender').", "Extension belts cannot be used in exit row seats due to safety regulations." ], "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "KLM is unusually transparent: it publishes the exact added length of its extender (63 cm). No mention of inflatable/airbag-seatbelt seats on this page." }, "customer_of_size": { "policy_name": "Flying as a passenger of size (KLM's own page title); extra seat sold as an 'additional adjacent seat'", "summary": "KLM frames the extra seat as optional, not mandatory: 'For those who prefer more personal space, we offer the option to purchase an additional adjacent seat at a discounted rate.' The page also publishes armrest spacing and belt lengths so passengers can self-assess, and notes you need to be able to move your seat's armrests up and down. Separately, KLM sells check-in-time comfort products ('Empty Seat' to block adjacent seats, and 'My Extra Space' to block your whole row).", "second_seat_required_when": "KLM does not publish a hard requirement; the additional seat is presented as a recommended option for those who prefer more personal space. No published criteria (e.g., armrest test) trigger a mandatory second seat.", "purchase_process": "Contact KLM customer service to arrange an additional adjacent seat; cost is typically 75% of the fare of the original seat (prices may vary by route and class). The 'Empty Seat' / 'My Extra Space' blocking options are bought during online check-in, from 30 hours before departure, subject to availability.", "refund_conditions": "Not published for the customer-service-arranged additional seat. For the 'Empty Seat'/'My Extra Space' check-in products, KLM states you automatically get a refund if the seat is needed to accommodate other passengers or becomes unavailable for operational reasons.", "source": { "url": "https://www.klm.com/information/assistance-health/passenger-of-size", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "Empty Seat / My Extra Space details verified at https://www.klm.com/information/travel-class-extra-options/economy-class-seats (accessed 2026-06-11). The 75% discounted-rate figure is on the passenger-of-size page with the caveat 'prices may vary'." }, "gaps": [ "Refund conditions for the customer-service-purchased additional adjacent seat are not published on the passenger-of-size page; could not verify what happens if the flight oversells or the passenger cancels.", "KLM does not publish conventional cushion seat-width specs per aircraft, only 'space between armrests'; the two metrics are close but not identical.", "Incoming Airbus A350 not yet listed on KLM's passenger-of-size armrest table as of 2026-06-11.", "klm.com could not be read directly by automated tools; the live official pages were read indirectly on 2026-06-11." ], "outreach": { "items": [ { "id": "a350", "topic": "A350 armrest table", "question": "KLM's passenger-of-size page lists space between armrests per aircraft, but the A350 is missing. What is the A350 economy figure?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "refund", "topic": "Extra-seat refunds", "question": "For the extra adjacent seat arranged via customer service (~75% of fare), what are the refund terms?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } }, { "id": "aer-lingus", "name": "Aer Lingus", "iata": "EI", "region": "Ireland", "seat_width": { "summary": "Aer Lingus officially publishes Economy seat width: 17 in on A320/A320neo and 17-18 in on A321neoLR and A330; it states all Airbus economy seats are 17-18 in wide, but publishes no width for regional ATR aircraft.", "by_aircraft": [ { "aircraft": "Airbus A320 / A320neo", "cabin": "economy", "width_in": "17", "source": { "url": "https://www.aerlingus.com/experience/onboard-features/seats-and-cabin/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "Airbus A321neoLR/XLR", "cabin": "economy", "width_in": "17-18", "source": { "url": "https://www.aerlingus.com/experience/onboard-features/seats-and-cabin/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "Airbus A330", "cabin": "economy", "width_in": "17-18", "source": { "url": "https://www.aerlingus.com/experience/onboard-features/seats-and-cabin/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" } }, { "aircraft": "ATR 72 (Aer Lingus Regional, operated by Emerald Airlines)", "cabin": "economy", "width_in": null, "source": { "url": "https://www.aerlingus.com/experience/onboard-features/seats-and-cabin/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "not_published", "verification": "pending" } } ], "notes": "Seats & Cabin page gives per-aircraft figures; the Seats Information page (https://www.aerlingus.com/prepare/seats/seats-information/) confirms 'Economy class seats on all Airbus aircraft have a pitch range of 31-32 inches and a width of 17-18 inches'. For the ATR fleet only pitch (29-31 in) is published, no width. Minor internal inconsistency on pitch (A320 listed as 28-30 in on Seats & Cabin vs 31-32 in 'all Airbus' claim), but width figures are consistent." }, "seatbelt": { "published_by_airline": false, "length_in": null, "statement": "Not published by airline", "source": null, "notes": "Checked aerlingus.com Seats Information page, Seats & Cabin page, and Special Assistance / Disability Assistance pages on 2026-06-11; none publish a seat belt length. Only infant seat belts and extender availability are mentioned." }, "extender": { "available": true, "how_to_request": "Cannot be pre-booked; tell a member of cabin crew when boarding ('They can't be pre-booked but if you need one, just let a member of cabin crew know when you're boarding').", "personal_extenders_allowed": null, "restrictions": [ "Passengers requiring a seatbelt extension cannot sit in an exit row." ], "source": { "url": "https://www.aerlingus.com/prepare/seats/seats-information/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "Aer Lingus states extensions are 'available on all our aircraft'. The old exception for Boeing 767 Shannon-Boston services (cited in 2010s forum posts) is gone - the 767 left the fleet years ago. Aer Lingus publishes no rule on personal/third-party extenders, so that field is null rather than false. No mention of inflatable/airbag seatbelt seats." }, "customer_of_size": { "policy_name": "None (no named customer-of-size policy); extra seats sold under 'Purchasing an extra seat'", "summary": "Aer Lingus has no formal customer-of-size policy page. Its Seats Information page simply says you can purchase an extra seat for comfort, online or by phone, paying the relevant fare plus taxes/charges/admin fees. Important caveat: on transatlantic flights, Economy armrests do not fully retract into the seat-back, so an extra economy seat may not let you use the combined width of both seats; Business Class armrests are fully retractable.", "second_seat_required_when": "Not specified - Aer Lingus publishes no criteria requiring a second seat (no armrest test, no belt-plus-extender rule).", "purchase_process": "Book the extra seat online or by calling the local Aer Lingus reservations office; charges include the relevant fare for the extra seat plus any relevant taxes, charges and administration fees (i.e., no published discount). Baggage allowance does not apply to additional seats purchased on flights within Europe.", "refund_conditions": "Not explicitly published for extra seats. The page's seat-fee rule states seat fees are non-refundable, except that if the purchased seat (or an equivalent seat sold at the same price) is unavailable on the day of travel, a full refund can be claimed via the Extras Refund Request Form - that wording targets seat-selection fees rather than the extra-seat fare.", "source": { "url": "https://www.aerlingus.com/prepare/seats/seats-information/", "type": "airline_official", "accessed": "2026-06-11", "published": null, "confidence": "verified", "verification": "pending" }, "notes": "The non-retracting transatlantic Economy armrest caveat is unusual and materially limits the value of a second economy seat on A330/A321LR transatlantic services - Aer Lingus states this itself." }, "gaps": [ "Seat belt length: not published anywhere found on aerlingus.com (searched seats, special assistance, and disability assistance pages).", "Whether personal/third-party seat belt extenders are permitted: not addressed by Aer Lingus.", "Refund conditions specific to a purchased extra seat (as opposed to seat-selection fees): not published.", "ATR 72 (regional) economy seat width: not published by Aer Lingus; unofficial per-aircraft widths (aeroLOPA) could not be used because aeroLOPA shows dimensions only inside images, so the official 17-18 in range stands alone.", "aerlingus.com could not be read directly by automated tools; the live official pages were read indirectly on 2026-06-11." ], "outreach": { "items": [ { "id": "atr-width", "topic": "ATR seat width", "question": "What is the economy seat width on Aer Lingus Regional ATR 72 aircraft? The published 17-18 inch figure covers Airbus types only.", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "belt", "topic": "Seatbelt length", "question": "What is the standard economy seatbelt length on Aer Lingus aircraft?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null }, { "id": "refund", "topic": "Extra-seat refunds", "question": "Is a pre-purchased extra seat ever refunded after travel?", "status": "not_asked", "asked_date": null, "channel": null, "response_date": null, "response_summary": null, "response_quote": null } ] } } ], "editorial_rules": { "conservative_number_leads": "Standing rule (operator, 2026-06-11): when figures disagree or a range is shown, the smaller number leads and is framed as the planning number. Overestimating space is the harmful error; underestimating is a pleasant surprise.", "conflicts": "Unresolved conflicts are displayed honestly (\"sources state X and Y\"), never silently resolved. Source class is visible on every figure: \"per [airline]\" vs \"per [source], [date]\"." }, "license": "CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) - attribution: SeatRuler, seatruler.com", "canonical_url": "https://seatruler.com/data/airlines.json", "cite_as": "SeatRuler airlines dataset, seatruler.com/data/, retrieved [date]. Licensed CC BY 4.0." }